RossinailsReviews of rossinails.com

I don't understand any of these negative reviews. The products are stunning! They last 3 weeks... Or less because I change them so much 😂 Will never go back to the salon. Rossi you've saved me a fortune and I love you! ❤️ Colours are fantastic. Quality is perfection. I'm always playing sports and there's no damage what so ever. I'm always getting comments about my nails at work and everyone loves them and can't believe their done at home. Also, my nails have grown no end (being a nail bitter all my life 😬) and this is the only thing that's ever worked! It's a bit of me and mum time at the weekends and has brought us even closer ❤️ AND MOST IMPORTANTLY AFFORDABLE!!!

Rossi nails is amazing and very addictive. I absolutely love their products. Very quick shipping and most importantly probably the best customer service I've ever dealt with. Keep up the great work

Cheap, garbage quality and slow shipping. Advertised in Australia but its actually some cheap product sent from China that took almost 2 months to receive... This is NOT an Australian brand. Plus me nails didn't last past 3 days. Steer clear.

Ordered before Christmas. Order still hasn’t arrived. I received an email saying my order was delayed by Brexit. I have heard nothing since. I would not trust this company and have no hope that my goods will arrive.

I too placed an order before Christmas and guess what parcel not arrived. Sent email and was told parcel got lost so sending out another - quel surprise, that too never arrived. But quick to take payment. Shame on you Rossi Nails in the current climate!

I placed an order on the 26th December for the 6 x nail dipping powders and the essentials starter kit. I contacted Rossi Nails a week after placing the order as I hadn’t had a dispatch email yet. They said they were having problems in Germany (where their orders are shipped from) to do with Brexit & the order had been delayed, but will due to be dispatched within 2 weeks. I was absolutely shocked by this as the website gives no indication the orders come from abroad, it says that the items are shipping from the UK and will be dispatched within 2-3 working days. I emailed back to say how misleading this was but all I was getting was generic, automatically generated replies from a computer. Sure enough 2 more weeks go by and still no dispatch email. I work for a company that ships internationally and I know full-well by this point there were no shipping issues to and from Europe. I email and I get the same generic, computer generated reply but this time stating the order will be shipped on the 2nd-3rd week of January. I also get in touch with them via social media and they copied & pasted the same reply. I requested a cancellation and my money back 4 times and every time it got ignored. 25th January comes by and it’s 4 weeks since my order and I email them threatening with going to my bank as it’s clearly a scam and I will be reporting them to the Citizens Advice Bureaux and Trading Standards. Funnily enough I get a text 2 minutes later (literally) confirming the order had been cancelled and my money will be back in my account within 2-10 working days. This company is clearly a SCAM and absolute fraudsters that don’t want to get caught out by official gov bodies as they know what they are doing is misleading customers by making them think the stock is in the UK. DO NOT ORDER FROM THIS COMPANY!

Ordered from them. They said it was shipped. It was a lie. They sent fake tracking info. Then you find out that they actually don’t know if they can ship to you as they don’t know if they can get items to the UK. They have a UK Shop. But it doesn’t ship from the UK. A Lot of others have not received their items. For months.

Update: Second order arrived in 2 days Ordered Thursday received Saturday Incredible 😍❤️