RosephoriaReviews of rosephoria.com

Complete trash. Nothing like advertised. Total scam. I would be embarrassed to give to my mother as a gift. Now I’m embarrassed Inspent $231 o something worth about $10 Save your money

There are much better products like his out there. several of the leaves had fallen off the stem when it was still in it's package. The base had to e drilled out to accommodate the stem size. The stem had to be cut down several inches for it to fit in the globe and I bought the large size. I like the idea, but the quality is very poor. I would not buy another one.

I ordered a rose for my wife on December 17th. So much for the site's shipping in 1 day claim. 7 emails so far...one response to apologize for the delay but still no idea when it will arrive. There is no # to call.

Worst company ever. Sent me defective roses in a globe and would not take them back or refund my money.

If I could have gave them -5 I would have. Do not buy anything from them. They have the worst customer service ever. I ordered one for my wife's birthday, I even paid extra for FEDEXAIR shipment. After my wife's birthday past and I was empty handed, they send me a USPS tracking number. I checked the USPS website, they say that they are waiting for the package and they only order the label!!!! I wish I had never seen their website. Worst experience ever.

My order no.1537 , Date : 31/12/2018 , order items is everlasting rose 30 large size set . Order value 4400 USD. After waiting more than month for delivery and after many follow up emails they send wrong size then I tried to contact them by email to explain the situation but no response at all . I don’t have any telephone number. Now I don’t know what to do ! I bought this order for a customer of mine and i can not deliver to him . This is totally unprofessional and i will never buy from them again. It was wrong and stupid decision when I thought to buy from them .

I ordered 1 "Everlasting Rose" for my mom to be delivered on 2/14/19, nothing came that day. I emailed the company multiple times and they finally sent me a tracking number stating that the rose would arrive on 2/21/19, they also gave me the $15 back that I had paid for shipping. My mom received the rose on 2/21/19 and it looked nothing like their website. The leaves had missing pieces, one leaf was actually on the stand and the rose was too tall to place the glass case over the rose. I emailed the company multiple times with pictures letting them know that I was not happy with their product and that I wanted a full refund. The company got back to me and stated that they would look into it. They then sent me a message stating that I would be receiving another rose. I then emailed them letting know that I didn't want the rose I had, let alone another one and would like a full refund. They emailed me again stating that they had contacted their higher management. I have emailed them multiple times since then with no response. They have no other way to contact them except email so I would advise any person who is thinking about buying this rose to just go to your local grocery store so you don't have to deal with the hassle.

Placed and paid for an order in mid December 2018. Half of the order arrived in late December 2018. Rose was missing. Emailed them multiple times, but no response. No phone number to contact. Finally, placed a credit card dispute and miraculously they responded. Alex wrote an email back and sent the rest of the order...a month late. Poor customer service contact and suspicious company/product. Don’t order from this company unless you want to wait for half your order to arrive months later. If you are having a hard time contacting them, just file a credit card charge dispute to get their attention.