Lindsey C.
Roses are extravagant, customer service needs improvement
I never write reviews, but this one felt warranted. An hour after I placed an order for my sister-in-law's baby shower, I stumbled upon some horrible reviews about failure to deliver on time. In a frenzy, I reached out the same day asking for assurance they would be delivered on time for the event. I never received a reply and I thought surely I had been scammed. But lo in behold, the pretty box of 36 roses came a day prior to the shower and my sister-in-law could not get over how extravagant they looked! Eventually, I received an email from their customer service confirming my delivery and apologies for the delayed response. She explained that the company was dealing with shipping couriers directly because of the snowstorms in the Midwest and the east coast which made it hard to estimate the delivery of my order. I would suggest ordering ahead of time as companies cannot forecast shipping times (speaking from personal experience). Otherwise if you're looking for the perfect rose/roses, consider buying from Rosephoria.
