ROSE FOREVERReviews of roseforever.com

Response from ROSE FOREVERFeb 19, 2026

Hello Mr. Happy G. Luck. We are truly sorry to hear that your order did not arrive on the expected date and for the frustration this has caused you. We completely understand how disappointing this must have been, especially when the delivery was meant for such a special occasion. The “Sender Not Found” update and the after-hours delivery attempt are certainly not the experience we want for our customers. We sincerely apologize for the inconvenience and the added stress this situation created. We would truly appreciate the opportunity to review your order in detail and make this right. Kindly send us your order number so we can investigate what happened and discuss appropriate compensation for the inconvenience you experienced. Your feedback is important to us, and we are committed to resolving this matter properly.

Response from ROSE FOREVERFeb 19, 2026

We are truly sorry to read about your experience and sincerely apologize for the frustration and disappointment this situation has caused, especially given the importance of Valentine’s Day. After carefully reviewing your order, we can confirm that the shipping method selected at checkout was our free standard shipping option. This service typically takes approximately 3–5 business days for delivery, and in some cases up to 7 business days depending on the destination and courier operations. We understand how important delivery timing is for special occasions. For customers who require guaranteed holiday delivery, we do offer upgraded shipping options such as Valentine’s Day shipping or priority shipping at checkout. At this time, the tracking indicates that your package is scheduled for delivery on Friday, February 20th. We recognize that this is later than you had hoped, and we sincerely regret the disappointment this has caused. Please know that we take feedback seriously and are continuously working to improve both our communication and service experience. We would still welcome the opportunity to assist you further and resolve this matter directly.

Response from ROSE FOREVERFeb 17, 2026

Hello Frankie, w are truly sorry to hear about your experience and understand how upsetting this must have been, especially with it being intended for Valentine’s Day. After reviewing Order #141192, the tracking information shows that the package was marked as delivered on February 14, 2026 at 1:24 PM in Menifee, CA 92585. The carrier’s confirmation indicates it was delivered to the front door or porch. We completely understand how concerning it is to see a delivery confirmation when you have not received the item. In some cases, packages may be left in a discreet location for security reasons, received by another household member, or mistakenly delivered to a nearby address. Please contact us directly with your order details so we can properly assist you. We would be more than happy to open a carrier investigation and work toward a resolution as quickly as possible. Again, we sincerely apologize for the frustration this has caused and appreciate the opportunity to help make this right.

Response from ROSE FOREVERFeb 15, 2026

Hello, We sincerely apologize for any inconvenience caused, and we deeply regret to inform you that, despite our best efforts, your package did not arrive on Valentine's Day. To properly review what happened and assist you right away, may we please ask for your order number? Once we have that information, we will immediately investigate the shipment status and the subscription concern to provide you with a clear resolution. Again, we truly regret the inconvenience and appreciate the opportunity to look into this for you.

Response from ROSE FOREVERFeb 15, 2026

Hello Alvin, we sincerely apologize for the frustration and inconvenience this situation has caused you. We completely understand how stressful it must have felt to believe your Valentine’s order would not arrive as expected. However, after carefully reviewing our records under your Alvin Morales, it shows that your order was shipped out in a timely manner and was successfully delivered on Monday, 2/9/26 at 11:04 AM. If you are referring to a different order, we would truly appreciate it if you could provide the correct order number so we can investigate further. You may also reach out to us directly at [email protected] , and we will gladly review the details and assist you right away. We understand how important timely delivery is, especially for occasions like Valentine’s Day, and we remain here to ensure everything is properly clarified for you.

Response from ROSE FOREVERFeb 15, 2026

Hi Robert, we are truly sorry to hear about your experience and completely understand how frustrating and embarrassing that must have felt. Having Valentine’s flowers delivered a full week early is certainly not what you arranged, and we sincerely apologize for the inconvenience this caused you. You trusted us with an important occasion, and we regret that we did not meet your expectations. We are also very sorry that your calls and emails were not responded to in a timely manner. That is not the level of service we aim to provide, especially during such a meaningful holiday. Please allow us the opportunity to review your order in detail so we can better understand what happened and work toward an appropriate resolution. If you could kindly provide your order number, we will prioritize your case immediately. Again, please accept our sincere apologies for the disappointment and inconvenience this situation has caused.

Response from ROSE FOREVERFeb 15, 2026

Hi Jordan, thank you for providing your order number. We would like to inform you that your order #143081 has already been successfully canceled. A full refund has been issued. Please allow a few business days for the funds to reflect in your account, depending on your bank’s processing time. Additionally, your membership has been canceled, and you will not incur any future charges. We sincerely apologize for the stress and urgency this situation caused you. If there is anything further you need assistance with, please do not hesitate to let us know.

Response from ROSE FOREVERFeb 15, 2026

Hello Dean, we sincerely apologize for the frustration and disappointment this situation has caused you. We completely understand how upsetting this must be, especially since this was meant to be a special gift for your child. After carefully reviewing your order, it shows that the package was shipped to the original address provided at checkout. However, for reasons noted by the carrier, the package was not delivered directly to that address. To prevent potential loss or theft, the driver redirected the parcel to the local post office and left a notice card with instructions for pickup. We truly regret the inconvenience this has caused, particularly given your child’s circumstances. Unfortunately, once a package has been redirected and is being held by the carrier, we are unable to request that it be rerouted to an alternative address. Again, we are very sorry for the inconvenience this may have caused you.