Rosa's Thai CafeReviews of rosasthaicafe.com

Just awful. Really good waitress but shocking food. Probably the worst Thai meal I have ever had. Cost almost £80 for two starters two drinks and two mains with a pot of coffee. Spent a very uncomfortable night alternating between bedroom and bathroom. Would not return

Delicious pad thai and generous portions!!

Terrible experience, after booking a table a week prior I turn up with my guests, escorted to a table by a lovely lady first then it was downhill from there, some of my table wanted certain beers from the menu but was told that they didn't have them in stock, then it took us about five times to ask to order the starters every waitress that was very unprofessional came to the table smiling nodding their head and walking off with nothing happening so we had to ask a number of times to make our first order for starters. Then the starters came which by myself ordered for spring rolls which were no bigger than the size of my thumb for £7.50, then when we was ready to order the main course yet again calling the waitresses they couldn't seem to understand what we asking them they would smile again nodding their head and walk off to another table, I just couldn't believe what was going on, plus in between starter and main course staff are supposed to clear the tables our tables were piled up with stuff from the starters and had to ask for them to be taken away quite a few times which is very bad service, then finally the food turns up and before the food are given plastic plates now with the amount that you are charging for food I think plastic plates is a cheek. Even though three members of my table were unhappy with their food I will speak for myself I ordered a vegetable green curry which came with big chunks of red and green raw chillies in it which overpowered the dish and was extremely hot far too hot in fact. A number of the curry dishes seem to be the same one of my party actually complained to the manager but there was other members of my table that didn't want to cause a scene and just ended up paying the astronomical mountain that you have charged for these meals. I have been so many Thai restaurants in my life quite a connoisseur in fact and I have to say I left that establishment feeling robbed. And on top of this one of the waitresses had some terrible body odor which was quite disgusting making one of my guests feel sick it was that overpowering, when working around food it is the utmost importance to take care of body hygiene. I hate to give bad reviews but after spending £200 an putting up with what we had to put up with it was a shambles. Like I said there was a few families with children so I didn't want to cause a scene in the restaurant but I will not be returning at all. I am actually writing this review four hours of the leaving the restaurant with a terrible stomach ache. That was my worst food experience in a long time this little outing was planned for a long time of which we was all looking forward to the night and we was all let down, you need to do better if you're going to charge what you charge for these meals and drinks then you need to give better quality service , I hate giving bad reviews but this has actually upset me that the party I was with was so let down.

Visited the newly-opened restaurant in Norwich with friends during its “soft opening” period where all customers received 50% off their food bill while staff are training. We were greeted and seated straight away, given menus and were asked about allergies. The menu clearly states spice ratings and symbols for vegetarians/vegans but no mention of allergens. We were shown a QR code on the menu to scan but found this a bit cumbersome to keep looking between menu and app. Symbols on the menu would be much clearer. The gluten free offering is minimal (the waiter gave one choice of main dish; none of the starters were GF) and for this reason alone I wouldn’t hurry back. Our orders taken quickly but we waited almost an hour for our food and when it arrived, one of the dishes was incorrect. That said, we all enjoyed the dishes that we had and there was a good atmosphere, in a lovely bright, welcoming and relaxing setting.

Ate lunch at Rosa’s Thai Cafe (Bristol) - day 2 of opening. Very friendly and helpful staff. Service was prompt, food was good. Really tasty spring rolls and calamari for starters. Noodles were cooked just right. Personally I like spicier, stronger flavours, so would make that request next time. Overall we both enjoyed our lunch experience, and would definitely go again. Shame we’ll have to pay full price next time!

The server in charge was grumpy that we only wanted tap water to drink instead of paying for bottled water. I had the Nam Sai chicken broth which was very bland and watery - the chicken was chewy and full of grey, stringy bits - there were about 10 bean sprouts and a tiny sprinkling of chopped spring onion (no sign of garlic) on top of a pile of noodles in tasteless, watery broth. I have had this broth at a different Thai restaurant where it was much tastier with lots of bean sprouts and other veg - and the chicken was tender/edible. As it was a training night, we were promised 50% off but the bill had no discount. When I mentioned this to the server, she snatched the bill back saying “oh, was the discount not taken off?” She typed up a new bill with the discount and literally chucked it down. I will not be returning. This was the new Bristol restaurant.

I booked a table at Rosas Thai in Clapham, as I had been there before and enjoyed it. When we arrived there was only one table free at the front. The restaurant was completely open to the street and it was cold in the evening. I mentioned this but they said it was the only table available. I don't think they had bothered to reserve a table for us? It took a while to get served and we had to attract their attention. The server was polite and pleasant and took our order. Our starters arrived quite quickly. The mains didn't come for some time (over 30 minutes) and we had to again get the server's attention. She then went to the kitchen and brought out one of the mains - Pad Thai - which was not that warm and quite congealed so I think it had been waiting around. Then she said the other main had run out and would we like something else. As we already had one dish on the table this didn't really work? However we ordered another dish. After we ate, the dishes just sat in front of us. At no point did anyone ask us if we wanted anything else or clear our table. The service was overall very poor although the server was polite. As a result we didn't pay the service charge. Mistakes happen, and we understand that but there was no real attempt to compensate us as you might expect? Such as offering a free desert or drink by way of apology. This was disappointing. While we were sitting there (more or less in the cold doorway) there were delivery drivers arguing with the staff about their food not coming out. Our impression was that there were not enough staff serving and also the kitchens could not cope with the number of customers. We don't think we would go back now - despite having a good experience in the past.

Rosa's Thai cafe Glasgow. My wife and I are vegans and found lots of vegan food to eat. Food was delicious and no dearer than nearby non authentic Thai resteraunts. Staff were friendly and we will return. My wife is Thai. Only thing was one soup a bit salty. I have the excellent book, Rosas Thai cafe: The vegetarian cookbook. Lots of vegan recipes. By Saiphin Moor.