RORRYReviews of rorry.com

Response from RORRYJul 27, 2026

Dear Customer, Thank you so much for taking the time to share your kind review on Trustpilot. We’re very glad that our team was able to resolve the issue quickly and provide a replacement for your daughter. Your feedback means a great deal to us and encourages our team to continue providing helpful and responsive service. Warm regards, Rorry Customer Support Team

Response from RORRYJul 23, 2026

Dear Kim, Thank you so much for your kind review and continued support! We’re delighted to hear that your ordering and payment experience was smooth, and that your invoice was provided promptly. We truly appreciate your large initial order and three repeat orders. Your trust in RORRY means a great deal to us, and we look forward to continuing to provide you with reliable products, competitive pricing, and excellent service. Best Regards, Rorry

Response from RORRYJul 8, 2026

Dear Customer, We are truly sorry to hear about this experience, and we completely understand your frustration – we would feel the same way in your shoes. First of all, please accept our sincere apologies for the inconvenience. We also apologize if our customer service response came across as dismissive – that was never our intention, and we should have handled this with more care and empathy. We take delivery issues very seriously. While the tracking shows "delivered," we absolutely believe you when you say it never arrived, especially since you've checked your Ring camera and confirmed nothing was there. This is not the kind of experience we want any of our customers to have. Please contact us directly at [email protected] with your order number, and we will make this right for you immediately. We truly value your business and hope you will give us the chance to resolve this to your satisfaction. Sincerely, RORRY

Response from RORRYJul 8, 2026

Dear Customer, Thank you for your honest feedback – we really appreciate it! We're glad to hear that the RORRY power bank works great for you. And we completely understand your point about the thickness – we're always looking for ways to improve our product design, and feedback like yours helps us do exactly that. We'll definitely take this into consideration for future product iterations. In the meantime, we chose the current thickness to pack in a larger battery capacity that many users love. But we hear you, and thinner is absolutely something we're exploring! Thanks again for choosing RORRY and for taking the time to share your thoughts. We hope to exceed your expectations next time! Best regards, RORRY

Response from RORRYJul 8, 2026

Dear Customer, Thank you so much for taking the time to leave us such a wonderful review! We're truly delighted to hear that your power bank arrived safely and that you're happy with both the product and our service. It's great to know that the built-in cables and compact design are already making a difference in your daily routine—that's exactly what we aimed for when designing it. Your kind words about our customer support and shipping mean a lot to us and will be shared with the whole RORRY team. Nothing motivates us more than knowing our customers are satisfied and would recommend us. Thank you again for choosing RORRY. We look forward to serving you again in the future! Best regards, RORRY Customer Support Team

Response from RORRYJul 8, 2026

Dear Customer, Wow – thank you for your amazing support! We're absolutely thrilled to know that you loved your first RORRY charger enough to come back for a second one with larger capacity. That truly means the world to us. We designed our chargers to give you the flexibility and peace of mind you need on the go, and it's wonderful to hear that they're working so well for you. Your satisfaction is what drives us to keep improving. Thanks again for your loyalty. We hope our chargers continue to serve you well for a long time! Warm regards, RORRY

Response from RORRYJul 8, 2026

Dear Customer, ¡Muchas gracias por tu increíble comentario! Nos alegra muchísimo saber que tu pedido llegó tan rápido y que la calidad de nuestra batería ha superado tus expectativas. Especialmente, nos halaga mucho que compares nuestro producto con Anker y digas que te gusta más – eso es un gran honor para nosotros y una motivación enorme para seguir mejorando cada día. Valoramos profundamente tu confianza y esperamos seguir acompañándote en el día a día con la mejor energía portátil. ¡Hasta pronto! RORRY

Response from RORRYJun 29, 2026

Dear Julie, Thank you for your kind words. We are pleased to hear that you are satisfied with both our products and customer support. Your feedback is greatly appreciated and will be shared with our team. If you need any further assistance in the future, please feel free to contact us. Warm regards, Rorry Customer Care