RORRY is a lifestyle technology brand created for modern women. We focus on providing Apple ecosystem users with portable charging solutions that combine functionality with beauty. Guided by our brand philosophy, Power in Style, RORRY redefines the ALL-IN-ONE charging experience—transforming it from a bulky necessity into a stylish accessory that accompanies women and expresses their taste and individuality.
RORRY (rorry.com) has 42 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
rorry.com
Website
rorry.com
Category
Appliances & Electronics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dear Cenelyn,
Thank you so much for your wonderful five-star review!
We’re delighted to hear that you received a quick response and found our team easy to communicate with. Providing prompt, friendly, and helpful support is always our priority.
Your kind feedback means a great deal to us and encourages us to continue delivering the best possible service.
Warm regards,
RORRY Customer Care
MD
Marita D.
This company ia trusted and customer…
This company ia trusted and customer service is too notch! I had to submit a claim for a device under the warranty period and very easy to do so via email. Just be prapared to show photos/vidoes of the device not working and they can review the case right away. Replacement was sent right away. I have couple of products from this company and my family use them regularly. I love that they keep innovating their products to meet current market needs.
Response from RORRYAug 20, 2026
Dear Maita,
Thank you so much for sharing your experience!
We’re delighted to hear that the warranty claim process was straightforward and that your replacement was sent promptly. We truly appreciate the trust you and your family place in our products.
Your recognition of our continued innovation means a great deal to our team and encourages us to keep improving our products and service.
Thank you again for your continued support!
Best regards,
Rorry Customer Care
CP
Carol P.
I have several products from RORRY
I have several products from RORRY. I use them for travel or when I have a long day at work. They charge my phone and iPad quickly and their products can often hold enough for 2 charges. I also love that their products have built in cables. Their customer service is OUTSTANDING!! They are quick and do their best to resolve any issues.
Response from RORRYAug 20, 2026
Dear Carol,
Thank you so much for your wonderful review and continued support of RORRY!
We’re delighted to hear that our products have been reliable companions for your travels and long workdays. It’s also great to know that you appreciate the fast charging, sufficient battery capacity, and convenience of the built-in cables.
Your kind words about our customer service mean a great deal to us. We’ll continue working hard to provide dependable products and prompt, thoughtful support whenever you need us.
Warm regards,
RORRY Customer Care
DC
Donald C.
The first one I got didn't last because…
The first one I got didn't last because when I plugged it in the plug had to be just right and wouldn't stay on the charge mode. I like the product, but it should have lasted longer.
Response from RORRYAug 4, 2026
Dear Customer,
We’re very sorry to hear that the charger did not last as long as expected and that the plug had to be positioned in a certain way for the product to remain in charging mode. This is not the experience we want our customers to have, especially since you otherwise liked the product.
As a quick troubleshooting step, please try using a different wall outlet to rule out the possibility of a loose socket connection. However, if the charging connection remains unstable, please stop using the charger.
Our products are covered by warranty, and our customer support team has already contacted you by email to help resolve this issue. Please check your inbox and spam or junk folder for our message. Our team will review the situation with you and provide an appropriate after-sales solution as soon as possible.
We sincerely apologize for the inconvenience and appreciate you taking the time to share your experience. Your feedback is important to us and will also be passed along to our product team for further review.
Best regards,
RORRY
NH
Natalie H.
The RORRY was amazing to work with
The RORRY was amazing to work with! They understand my request and made a quick fix! They responded in a timely manner!
Response from RORRYJul 31, 2026
Hi Natalie,
Thank you so much for your kind! We words. We’re delighted to hear that our team was able to understand your request and provide a quick solution.
We always strive to offer timely and helpful support to make sure our customers have the best experience possible. Your appreciation means a lot to our team.
Thank you again for choosing RORRY, and we look forward to serving you again in the future!
Best regards,
RORRY Team
KD
Karen D.
Excellent customer service
Excellent customer service! I reached out for help and received a quick response. My issue was resolved promptly, and they even followed up later by email to make sure everything was taken care of. Everyone I interacted with was incredibly kind and professional. Customer service like this is hard to find these days, and it was truly appreciated. I will definitely continue to buy their products!
Response from RORRYJul 31, 2026
Hi Karen,
Thank you so much for your wonderful review and for sharing your experience with us! We’re truly happy to hear that our customer service team was able to assist you quickly and resolve your issue.
Providing timely, thoughtful, and professional support is something we always strive for, and your kind words mean a lot to our entire team.
We sincerely appreciate your trust and support, and we look forward to serving you again in the future!
Best regards,
Rorry Team
BN
Bruce N.
Replaced my charger under warranty very…
Replaced my charger under warranty very quickly
Response from RORRYJul 28, 2026
Dear Customer,
Thank you for sharing your experience!
We’re glad to hear that your warranty replacement was handled quickly and smoothly. Providing timely support and taking care of our customers is always important to us.
We truly appreciate your trust and support, and we’ll continue working to provide reliable products and service.
Warm regards,
Rorry Team
LA
Latoya
Manager helped out after having bad experience
I had a bad experience with this company with my warranty in the beginning with another rep, But after speaking with manager after my experience with first rep and him apologizing I was able to get replacement battery that works well with my phone and Apple Watch
Response from RORRYJul 27, 2026
Dear Latoya,
We are truly sorry for the frustration and disappointment caused by this experience.
After reviewing your feedback, we agree that the way our message was communicated was inappropriate and could reasonably have made you feel that a replacement was conditional on leaving a positive review. That is not our policy, and customers should never be asked to provide a positive review in exchange for warranty support, a replacement, or any other resolution.
We also apologize that you spent nearly a week providing information, only to receive an unclear and unsatisfactory response regarding your phone’s battery capacity and product compatibility. If the product was advertised as compatible with your phone model and is still within the warranty period, your concern should have been handled more clearly and fairly.
We would like to resolve this properly. A replacement or refund will not depend on any review being posted, changed, or removed. Please reply to our latest email so our Customer Experience Manager can personally follow up and complete the resolution.
Thank you for bringing this to our attention. We are reviewing the communication internally to prevent this from happening again.
With much concern,
RORRY
