jodean L.
QUITE THE COOP
I live alone - says to use 2 people to assemble and I had to do it myself. I was expecting for the price a little more solid. A lot of coops out there - this one was the best but then it was very costly. The pegs used to secure the winter panels are to me useless. I couldn't get them to hook and actually broke one trying to force it. I think I'll have to use tape to secure them. Chicks are in the house - got a late start, but look forward to introducing them to their new home! LOOKS NICE! Reviews are difficult because they never give you enough time to test the product for a proper review. Arrives in in days......REVIEW PLEASE!
Response from Roost & RootOct 23, 2020
Thank you for taking you time to leave a review, Jodean. I wish we could have made you a bit more happy. If you have some specific ideas on which parts of the coop could be more sturdy please let us know. A huge reason for the price of our coops is because our commitment to using the best materials we can buy. With true 2x2 and 2x4 Western Red Cedar lumber you're getting what we believe is the best product to make your coop last. You can e-mail thoughts to [email protected] anytime! We are always open to constructive criticism. I hate to hear about your clips. We will reach out and send you some replacements and perhaps we can do a better job of guiding you through the installation process. We have over 10,000 clips and retainers out in the market place and the response has been overwhelmingly positive. We apologize you did not have that experience. Thank you for your business, we a very grateful that you chose us and we look forward to hearing from you soon!