5 Star for Armando was very professional, kind and patient. He explained the process thoroughly, answered my questions in words I can understand. He also helped me out with improving and setting up my other Social media and explained the benefits. Great meeting, very effective, it will make my life easier and save lots of my time organizing, trying to create what to post and share, done and scheduled for me, Ican edit them as well. Worth the cost, thank you.
Response from roomvu.comJun 16, 2026
Divin, this is wonderful to read, thank you!
Saving time, eliminating the guesswork around what to post, and still giving you the ability to edit and personalise is exactly what Roomvu is built to do.
We look forward to making your life easier every day!
RO
Ron
Super informative
Super informative. Not being a techy myself, I much appreciated Eynhar's patience as well as his knowledge. He answered every question, clear and concisely. Could not have been better. Being in sales myself for over 30 years I can recognize some one who goes above and beyond, and that was Eynhar!!!
He should train all of your other Customer Service Reps!
Response from roomvu.comJun 16, 2026
Thank you for your wonderful feedback, Ron!
We're thrilled to hear that your session was informative. Helping customers feel confident and comfortable with the platform, regardless of their technical background, is exactly what we strive for.
Thank you for taking the time to share your experience, and we look forward to continuing to help you succeed with Roomvu!
SB
Sonia B.
Diego was very professional
Diego was very professional
Response from roomvu.comJun 16, 2026
Thank you, Sonia!
We are pleased to hear the experience reflected the level of professionalism we strive to deliver at Roomvu.
We remain available whenever you need us!
AG
Angie G.
Orientation
UPDATE: That was just the orientation, a lot of promises and that was the end of it. After 2 months of not being able to get a decent customer service, a lot of content issues, content errors, and my social media looking like a spam, I am giving this company not even a one star. DO NOT PAY THEM UPFRONT FOR THE YEAR! you will not even be able to dispute the charges with your bank. Roomvu does not deliver what they promise during the orientation. It is a waste of your money
Arya's orientation was a pretty cool experience: he is patient, has great communication skills and friendly attitude. It was easy to understand content. Good job!
Response from roomvu.comJun 16, 2026
Thank you for your feedback, Angie!
Patience, clear communication, and a friendly approach are qualities we highly value, and we're glad they helped make the session easy to follow and enjoyable.
We look forward to supporting you as you continue your journey with Roomvu!
PN
Pervez N.
Disastrous Experience
Totally disappointed. Based on reviews, I subscribed to their platinum package after being assured that they will meet and exceed my expectations as a commercial real estate agent. After 6 months on their platform, they do not have a single commercial real estate ad. So I created my own video, and it took them a month to curate it - just added CC. Subsequently, I was told that they can only make ONE CUSTOM AD (Which I had created in the first place). Getting hold of anyone responsible who can help me has been my biggest challenge so far, and I am considering legal action as a last step if this continues.
Response from roomvu.comJun 16, 2026
Thank you for your feedback, Pervez.
We're sorry to hear that your experience did not meet your expectations. However, we respectfully disagree with several of the statements made in your review and would like to provide additional context.
Roomvu does support commercial real estate professionals, and throughout your subscription, our team remained available to assist with platform setup, content strategy, and account support. The features and deliverables included in each subscription are outlined during the sales process and onboarding, including the scope of custom advertising services.
Regarding custom ad, although it was not included in the service you paid for, the records indicate that your custom ad request was completed and delivered.
While we regret that your experience did not meet your expectations, our records show ongoing communication and assistance from multiple team members throughout your subscription period.
We value all customer feedback and continuously work to improve our platform and services. We appreciate the opportunity to have worked with you and wish you success in your future business endeavors
JO
John
Arya was a great hep!
Arya was a great help with explaining the AI option that is in Beta and setting up some AI avatars for me. My Internet connection was not great, but he handled it well. Excellent customer service. John
GGMU!
Response from roomvu.comJun 18, 2026
John, thank you for this!
Getting your AI avatars set up and walking through our Beta AI features despite a tricky connection, that is a session that delivered.
The AI tools we are developing are some of the most exciting things happening at Roomvu right now, and we are glad you are already exploring them.
We look forward to showing you more as they continue to evolve!
PB
Paul B.
Very patient very personal and explains…
Very patient very personal and explains things well
Response from roomvu.comJun 18, 2026
Paul, thank you for sharing your feedback!
Patient, personal, and clear, three qualities that make all the difference in a support session, and exactly what we aim for at Roomvu.
We are glad that came through and look forward to being here whenever you need us.
ET
Ella T.
Armando was professional, knowledgeable , and patient
Armando was professional, knowledgeable , and patient. He explained me everything in a simple language as I am not tech-savvy. He handled all my questions with respect and patience. Thank you.
Response from roomvu.comJun 18, 2026
Ella, thank you for sharing this!
Breaking down complex technology into simple, accessible language while treating every question with respect is something we genuinely invest in at Roomvu.
No client should ever feel out of their depth, and we are glad that came through clearly in your session!
