roomvu.comReviews of roomvu.com

Arya was very patient with me and explained everything efficiently and got me set up!

Very informative, took his time to explain and answer all of my questions. Highly recommended.

I rarely leave negative reviews, but I feel obligated to share my experience so other real estate professionals can make an informed decision. I subscribed to Roomvu in February hoping it would help automate my social media marketing while providing professional, accurate, and locally relevant real estate content. Unfortunately, that was not my experience. From the beginning, I encountered recurring issues including inaccurate or misleading content, generic national real estate posts, content that was not relevant to my St. Petersburg, Florida market, branding inconsistencies, missing branding, incomplete content calendars, and headlines that required me to independently verify the underlying information before I was comfortable allowing them to be published. As a licensed real estate professional, my reputation depends on providing accurate information. I simply could not trust much of the automated content without reviewing, fact-checking, editing, or deleting it myself. Over the course of several months, I made every reasonable effort to work with Roomvu to resolve these issues. I participated in onboarding, attended multiple training sessions, exchanged numerous emails and Facebook Messenger conversations with support, made multiple phone calls, and repeatedly documented specific problems with screenshots and detailed explanations. Support consistently acknowledged my concerns, but I rarely saw meaningful ownership or resolution. Most responses directed me to edit the content myself, adjust my own settings, or advised that my feedback had been forwarded to the branding, content, or product team. Despite months of documented examples and repeated follow-up, the same types of issues continued to reappear. I never felt that anyone within the company took ownership of resolving the underlying problems. Instead of saving me time, I often spent more time reviewing, correcting, rewriting, or removing Roomvu’s content than it would have taken me to create my own posts from scratch. I genuinely wanted this platform to succeed because it addressed a real need in my business. I invested months trying to make it work and gave the company every reasonable opportunity to resolve my concerns. Unfortunately, I eventually lost confidence that the platform could consistently produce content I was comfortable publishing under my name. If Roomvu responds to this review by inviting me to contact support, I want future customers to understand that I have already spent months doing exactly that. This review comes only after exhausting every reasonable effort to resolve these issues through onboarding sessions, training, emails, Facebook Messenger conversations, phone calls, and detailed documentation.

Arya took the time to help me set up my account connect all my social accounts, and all my logos and branding. I thought I was completely unprepared for the meeting, but he was able to walk me through all of it. I really appreciated his time and patience even though I am tech challenged. He made me feel like 1 million bucks. I really appreciate his time to walk me through all the ways to get help and I look forward to seeing the results of RoomVu and how I can help me build my business as a real estate professional. Thank you I look forward to leaving many positive reviews of this platform in the days months and years to come.

The breakout rooms for support at Roomvu have been incredibly helpful for understanding all the features available to us. I spoke with Arya, and he walked me through everything step‑by‑step in a way that finally made everything click. I’m so happy with this platform and highly recommend it to anyone looking for real support and powerful tools.

Roomvu’s support has been incredibly frustrating. On June 15, I was promised a callback from their support team — it never came. I scheduled another appointment on June 18 to get answers about my billing issue. During that call, the system said it was connecting me to a live agent, then simply disconnected. I’ve been a paying customer trying to resolve a legitimate account problem, and instead of help, I got broken promises and a dropped call. Their support system isn’t working, and their team isn’t following through. Very disappointed.

Great service . Easy to follow

Maria, very knowledgeable and professional 👏 I was shown areas on the platform that I haven't seen or used yet. I will definitely recommend other associates of mine because of what she shared today.