info Wali V.
Misleading Practices and Overcharging – Roller Ads Review
Rating: ⭐ I am deeply disappointed by my experience with Roller Ads, and I feel compelled to share my story to warn others about the potential pitfalls of using this platform. On August 14, 2023, I embarked on a campaign with Roller Ads, aiming to promote my content with a CPC Rate of $0.119, a daily budget of $3, and an overall campaign budget of $10. However, what unfolded within the first 30 minutes of campaign creation was nothing short of a disheartening and frustrating ordeal. To my utter disbelief, I was charged an exorbitant $17.85 within half an hour of launching my campaign. This sudden and unjustified spike in charges left me utterly shocked and questioning the integrity of Roller Ads. What made matters worse was the significant discrepancy between the data reported on the Roller Ads dashboard and the real-time data I was observing on Google Analytics. While Roller Ads boasted a purported 150 clicks on my campaign, Google Analytics was tracking a mere 45 users during the same timeframe. This inconsistency cast serious doubts on the legitimacy of the click data provided by Roller Ads. In my pursuit of answers and justice, I reached out to Roller Ads' support chat seeking clarification and resolution for what appeared to be an outright scam. I detailed my concerns about the inflated charges and the glaring inconsistency in click counts. To my dismay, the response I received was far from satisfactory. The support representative's explanation that my campaign had received 150 clicks in just one minute was both perplexing and unsatisfactory. Their assertion that this unforeseeable circumstance prevented the campaign from stopping in time only added to my frustration. This entire experience has left me convinced that Roller Ads operates with questionable practices that border on deceitful. The discrepancies between their reported data and reality, combined with the overcharging, present a clear pattern that raises serious doubts about the platform's credibility. As a result, I strongly caution others against using Roller Ads for their advertising needs. It is evident that this platform lacks transparency, fails to deliver accurate results, and leaves its users vulnerable to financial exploitation. In conclusion, my encounter with Roller Ads has been nothing short of a nightmare. I implore others to exercise caution and consider alternative advertising platforms that have a proven track record of reliability and transparency. Roller Ads' practices are far from trustworthy, and my hope is that by sharing my experience, I can spare others from falling victim to a similar ordeal.
Response from RollerAdsSep 3, 2023
Hello, Wali! Thank you for your review. It took us a while to re-check your case on our side. After our investigation we see that for your campaign you set a daily budget of $3, but due to the fact that you placed an inexplicably high bid, $17 was spent no matter of a daily budget (once again — due to the high bid). The support team explained to you that the waste of your budget was directly connected with the inexplicably high bid that you set in the campaign settings. Unfortunately, a refund cannot be applied here - since you set the settings, RollerAds is not responsible for incorrectly set bids or daily limits, which we also informed you about additionally. Thanks and have a nice day.



