RockWalletRockWallet is a self-custodial, multicurrency wallet that makes it easy to discover, buy, use, and trade your digital assets quickly and securely. We're registered with FinCEN as a Money Service Business, so whether you're just starting to explore crypto or fully invested in blockchain technology, RockWallet is ready for you.
RockWallet (rockwallet.com) has 11 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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CHARLES MARSHALL H.
I only started using Rock Wallet just over a week ago. I’ve made numerous buy and send transactions with Bitcoin and Ethereum. The transactions were instant and Bitcoin fees were considerably lower than other exchanges. Support has been instant and helpful. I see complaints most a year old and one six months. I understand they recently got a new wallet. Rock Wallet Simplified. Make sure you get that one. In my opinion so far Rock Wallet Rocks!
r M.
I guess they got me for $2800. Tried to sell after it dropped some & could not return it to my bank account or exercise it in bit pay. Now installed the new app but cannot install the old app to transfer even though I tried before the deadline. New app shows a 0 balance, should be about $2000 in today's rate.
DavidAtRockwalletDotMe
I've been with Rockwallet practically from Day 1 several years ago. I was surprised to find this Review site and see the negative listings - especially regarding Customer Support. My experience, and the experience of about a dozen of my closest friends and family has been great. (I actually just asked several of them - all 5 stars from them as well). No problems with customer support - always quick to respond. Only real issue was once a Credit Card kept not working - seems the issuer was blocking crypto purchases - so not Rockwallet's fault, and they helped me to understand. Anyway - great wallet to Buy, Sell, Swap Crypto on. One of the only sites in the USA you can get BitcoinSV on (possibly why the bad reviews since BTC Maxis seem upset about BSV's existence for some reason). They are also releasing a new V2.0 that I just transitioned to. FASTEST onboarding I have had since I started in Crypto back in 2013. I just have to believe these bad reviews are just haters - because my experience has been great. I suggest people try it before they judge.
Mi
Do not use this company. They do not honor their arbitration clause. You will have directly file with the AAA.
Jarvis
Try trusted crypto sites.. They will disable your account, while you have crypto. They will not give you an explanation.. The reason I got (it was a business decision).. LMAO
Larry P.
Look at the " Contact " page ........ that says it all ............out of 5 reviews , 4 gave ONE STAR !!!!! and they have 3 stars ????? A little generous I'd say
Lena A.
Total scam they are stealing money wouldn't doubt a lawsuit in the near future. Bought $60 worth of bitcoin and right after the purchase $8 was missing I mean I know it fluctuates a bit but $8 right after the purchase was ridiculous and now I have $51 in bitcoin that they won't let me sell and cash out to my linked bank account. They keep telling me to lower the amount I'm trying to withdraw which is absolutely ridiculous and part of their scam. Can't wait for class action lawsuit to join against these big time scammers. I asked to speak to someone who can close my account and give me my money and they said someone would contact me in 24-48 hours. Yeah right seems to me they are just going to keep my money.
David B.
I had an issue with my rockwallet and I couldn't restore my wallet. I worked with rockwallet support and they were very patient, despite me acting somewhat frantic. They checked into my situation and helped me figure it out. Thanks for the professionalism rockwallet security and support 👍
