Joe P.
Horrible Service
I called multiple times to get information on some of their audio products for a commercial setting. Prices seemed fair and website had everything. Issue came with the actual shopping experience. I had frequently called many times to get extra information on the products they had as I needed to get some specifics for my setup since I will be installing this in my busines. Multiple calls and waiting on hold only to not reach anyone. A dedicated sales department even if it were small would greatly help this issue as the sale was easy, I needed the right info and I was going to buy. tldr; Waited on hold forever to not get the information I needed. Service wasn't great, can't comment on the product or shipping experience.
Response from Rockville AudioOct 8, 2026
Joe, sorry for the long delay in replying. Waiting on hold when you're ready to buy is frustrating, and we appreciate the suggestion. If you ever need more info on planning a commercial setup, email us at [email protected] and our team can help with specs. – The Rockville Team


