Rockville AudioReviews of rockvilleaudio.com

I bought a pair of speakers off Amazon made by this company biggest mistake of my life junk run spend a bit more money and get something that is nit junk my speakers crack pop no hater what I use them with customer service is a joke you need to send them back then will replace them but will not help with getting a box to send back and they don’t care about you not having them to use they say by another set and we will refund when we them back first off I would never never spend one more dime on anything made by them just nut worth trust me over hipped junk is what they sale I wish I could give negative stars

Don’t use this company. They process my order took the money out my account gave me a confirmation number then declined my order

Item came with rust and was not able to be assembled. They refuse to acknowledge my complaint

Sold me a completely bricked system for hundreds of dollars and then told me I could buy another one. Do NOT buy from Rockville Audio.

Shit customer service, can't even answer simple questions and the chat feature reps don't know how to response, have to wait 15mins between responses and then ask 3 times for Glen to finally respond. No professionalism.

The Rockville RPGBT 15" 1000 speakers arrived, and my disappointment was immediate. I specifically avoided models with FM radio hardware, yet Rockville sneakily installed cheap boards that have FM tuner while hiding that feature behind a panel that gives no indication it's there. At first glance, these speakers seem like a solid, professional setup, but on day one, they picked up music from a local radio station, completely unacceptable. As for sound and build quality, pure junk. I returned them, but Rockville expected me to cover the return shipping for what was clearly a defective product. Their customer service was abysmal, I was hung up on twice, and despite multiple promises that a manager would call me back, no one ever did. They participate in Amazon’s A to Z program, which covers refund gaps for qualified orders like mine, however, Rockville was supposed to cover the return cost, but they refused. This company is in part a scam, selling cheap, karaoke level junk disguised as professional speakers. Avoid them at all costs!

Trash! Save your energy and frustration! Don’t wonder! Just don’t purchase. Horrible customer service and product. I’ve had it 6 months low usage had to return it got it back now cordless mic or any mic to plug in doesn’t work. I so hate I purchased this crap. I purchased 2 🤬

So I bought the TM150 theater system received with a shattered remote the system is great customer service is horrible rude when I've sent pictures and im just trying to get a remote replacement they want you to send the whole system back for a new remote!!!! Do better at customer service!!!!