RockportReviews of rockport.com

bonjour, j'ai commandé une paire de chaussure sur le site chaussuresrockport-fr le 10 juillet 2025, ma cb à été débitée et je n'ai rien reçu, donc attention arnaque

The shoes from this company are good, but never order them from the website! I ordered shoes, they turned out to be too big for me. I returned them the same day. I paid 160 dollars, they should return me 110 dollars! I will never order anything from this website again and I do not advise you to!

Put on a brand new pair of full leather upper Rockport shoes and the sole on one shoe fell off half way through the first day. They cost me $150. For that much money you expect genuine quality, not this.

Should be ZERO stars. Received far too many promo emails. Attempted to use one for “20% off and free shipping” — didn’t work, their website ignored their own promo. Tried to “go to order” to check on adding promo, received an immediate “your order has been placed”! Not my intent. A “cancel order” button was on my screen. Selected it. Did absolutely nothing This was on a Sunday. Rockport’s customer service number is not available on Sunday. Called on the next day, Monday. Finally received a lying reply “we begin working on all orders within an hour of receipt (please, byotch!) Shipping on this “urgent” (ha!) order then delayed by a week by Rockport. Untrustworthy company. Avoid like the plague

So my heritage boots arrived and the box was all ripped and the boots had scuffs and chips out of them, including a chunk of sole missing. Not only that but the overall finish wasn’t great and the stitching holes varied massively on each boot from tiny to overly big where you can see inside the boot. Contacted customer service and waited weeks for a reply. After months of waiting for the odd reply and being told they would reimburse me 30% of the boots £300 cost as the quality isn’t great. I’ve received not a bean and they now won’t reply. Real let down for such a boot .would not recommend.

Very disappointed after one month my husband's boots feel apart !!! Never again so upset

I bought a pair of boat shoes. The sole separated from the shoe within an hour of putting them on. Customer service is unresponsive.

I have been ordering from Rockport shoes for years, In May 2025 I ordered a pair for my wife for work and they already look like garbage, torn on the side and worn out heels In no way should they be looking like that. I called Rockport and they said they can’t do anything basically. Those shoes cost $125.00 I feel they should reimburse me or give me a hefty discount on another pair, those shoes already look like they are old. I’m very disappointed with rockport after I have been ordering shoes from them years ago. SAD, SAD and SAD!!!!!!!!!!!!