Rocket RxReviews of rocketrx.com

Response from Rocket RxFeb 10, 2025

Hello Steve, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize for the inconvenience for the experience you have had with us and we are more than happy to further assist you if you wish to contact us. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). Kind regards, The RocketRX team

Response from Rocket RxFeb 3, 2025

Hello Joseph, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize for the inconvenience you have experienced with using our prescription medication! We are happy to further assist you if you would like for us to be in contact with you. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 8am to 10pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJan 20, 2025

Dear Brian, We're sorry to hear that the medication isn't working as expected. We strive to provide high-quality products and are disappointed to hear that your experience did not meet your expectations. Sometimes different manufacturers may be more effective, depending on how the medication is absorbed in your body. We apologize you weren't satisfied with our services. Please contact us if you require further assistance.

Response from Rocket RxJan 20, 2025

Hello Dan, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. You should have received an update via email within 24 hours regarding your order's successful placement. We strive to provide the best services possible and are more than happy to work alongside you if you wish to receive further assistance from us. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJan 16, 2025

Thank you for sharing your experience, and we're sorry to hear that your prescription medication was ineffective. We completely understand how frustrating it is when you do not get the desired results from taking medications. Please don’t hesitate to reach out to us directly so we can assist you further. We would love the opportunity to make sure you receive a prescription medication that works for you. Thank you for bringing this to our attention, and we truly appreciate your patience. Kind regards, Rocket RX Team

Response from Rocket RxJan 10, 2025

Thank you for sharing your experience, and I’m so sorry to hear about the issue during your appointment. We completely understand how frustrating it must have been to join on time with everything set up, only to not receive the call. This is not the experience we want for our customers, and we’d love the opportunity to make it right. Please don’t hesitate to reach out to us directly so we can assist you further. Thank you for bringing this to our attention, and we truly appreciate your patience. Kind regards, Rocket RX Team

Response from Rocket RxJan 8, 2025

Hello Larry, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We are sorry to hear that you did not get the desired result. We have reached out to you via email to further assist you. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from Rocket RxDec 31, 2024

Dear Alex, Thank you for taking the time to provide us with feedback. Here at Rocket Rx, we take feedback very seriously and are always working to improve our service to better serve our customers. We apologize for the inconvenience and confusion this may have caused you. As per our Standard Operating Procedures, we have restrictions on the number of prescription medicines that we can supply to ensure patient safety. However, we understand you received the promotion code offer and wanted to take advantage of it and we would be more than happy to honor the code for you when you next place an order. Please kindly contact us at [email protected] or feel free to call us at (888) 819-1565 if you have any further questions or concerns. We look forward to hearing from you. Kind regards, The Rocket Rx Team