Anonymous
Black Friday Sale
Although I understand there are limits to purchasing this medication, the web site shouldn’t allow you to place an order if it’s too soon to be filled. And why advertise a great Black Friday sale if you’re not going to let people place an order? I know I don’t need to place an order today because it’s only been 6 weeks since my last order and I still have some supply left, but I sure would love to take advantage of the 40% savings now…. *updated… thank you for the response and for the coupon code to allow me to place an order when I’m due. Great customer service!
Response from Rocket RxNov 27, 2024
Hello Todd, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused. We understand how frustrating it can be to miss out on a sale, especially when you're eager to take advantage of a great discount. This was an error on our part, and we deeply regret the confusion it caused. We will be following up with you via email shortly to make things right and ensure that you can take full advantage of our Black Friday sale. Again, we apologize for this mistake and appreciate your understanding. We value your business and are committed to resolving this issue promptly. Please feel free to reach out if you have any additional questions. Best regards, The Rocket Rx Team