Rocket RxReviews of rocketrx.com

Response from Rocket RxJan 24, 2023

Hello Robert, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that there was a discrepancy between what you ordered and what you received. We have reached out via email with a resolution to this matter. Should you require further assistance or information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxJan 19, 2023

Hello James, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that you did not receive your order. We have been in contact with you via email to resolve this matter. For further information, please contact our customer care team at (888)819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxDec 28, 2022

Hello Wayne, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. Please reach out to our customer support desk when you are ready to place your next order, and we can provide you with a promotional code. Our customer support number is (888)-819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The RocketRx Team

Response from Rocket RxDec 26, 2022

Hello Stevie, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that the medication you requested did not work as expected. We would like to go over some different options available to you so that we may resolve the issue. If you could, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx Team

Response from Rocket RxSep 24, 2022

Hi Michael, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear about your concern, and we want to reassure you that we can help you in this circumstance. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Saturday from 8 am to 10 pm (EST). Kind regards, The RocketRx team

Response from Rocket RxAug 8, 2022

Hello Clay, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We offer an online consultation process which is reviewed by one of our prescribers who will issue a private prescription for all eligible patients. The consultation questions are required and reviewed by our physicians to make sure it is safe to prescribe the requested medication to you. The total cost depends on the type of medication and the amount you’re prescribed, but we're proud to say we always offer low affordable prices. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team