Rocket RxReviews of rocketrx.com

Response from Rocket RxJul 25, 2023

Hello Michael, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. To reorder the last prescription that was filled for you, please log into your account and Select Order History from your account dashboard. You will then be taken step by step to place a new order. We have followed up with an email with step by step instructions and photos to assist you further with this matter. Kind regards, The RocketRX team

Response from Rocket RxJul 21, 2023

Hello Jessie, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize that the medication is not working as expected. Sometimes different manufacturers may be more effective, depending on how the medication is absorbed in your body. We can offer different alternative manufacturers that may provide effective results or suggest increasing your dosage to 20mg. We have followed up with an email to assist you further with this matter. Kind regards, The RocketRX team

Response from Rocket RxMar 18, 2023

Hello Laine, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that you did not receive the correct quantity for your order. We have reached out to you via email to resolve this matter. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxMar 13, 2023

Hi Nasser, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. Anytime you feel the product is not working please feel free to reach out to us so that we can help you find the best options for you. We will always make it right. For further information, please contact our customer care team at 888.819.1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, Rocket RX

Response from Rocket RxMar 13, 2023

Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We usually have promo codes to lower the price. Please do not hesitate to ask before your place your next order. For further information, please contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The Rocket Rx

Response from Rocket RxFeb 21, 2023

Hola Oscar, Gracias por tomarse el tiempo para salir de nosotros comentarios. Tomamos muy en serio los comentarios de los pacientes aquí en RocketRx y siempre estamos trabajando para mejorar nuestros servicios y apoyar mejor a nuestros clientes. Lamentamos saber que el medicamento que solicitó no funcionó como se esperaba. Nos gustaría repasar algunas de las diferentes opciones disponibles para que podamos resolver el problema. Si pudiera, comuníquese con nuestro equipo de atención al cliente al (888)-819-1565. Nuestras líneas están abiertas de lunes a viernes de 9 am a 5 pm (EST). Atentamente, Equipo RocketRx