Rocket RxReviews of rocketrx.com

Response from Rocket RxSep 20, 2024

Thank you for sharing your feedback with us. We’re sorry to hear that your experience has been inconsistent. We’d appreciate the chance to learn more about your specific experience so we can improve our service. Please reach out to us directly at [email protected] and we’ll be happy to assist. Your satisfaction is important to us, and we’re committed to making things right. Best regards, The RocketRX Team

Response from Rocket RxSep 18, 2024

Hello James, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize for the difficulties you have experienced placing an order on our website. We would love to connect with you to assist you in the order process if you are still interested. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). Kind regards, The RocketRX team

Response from Rocket RxSep 9, 2024

Thank you for sharing your feedback. I’m truly sorry to hear that you’ve experienced continued shipping delays. I understand how frustrating it can be when orders don’t arrive as expected. We’re looking into the issue to ensure that we improve our shipping process and meet the promised delivery times moving forward. Your experience is important to us, and we appreciate your patience as we work to resolve this. Thank you for being a customer, and we hope to restore your confidence in our service. Best regards, RocketRX Team

Response from Rocket RxAug 28, 2024

Thank you for taking the time to share your experience with us. We value your feedback and are committed to continuously improving our products and services. I'm sorry to hear that the product hasn't consistently met your expectations and that the delivery time could have been faster. We understand how important it is for our products to arrive promptly and in perfect condition, and I apologize for any inconvenience this has caused. We take quality seriously and aim to ensure that all products pass our Quality Assurance (Q.A.) inspections before they reach our customers. Your comments have been noted, and we will be reviewing our processes to ensure that this doesn’t happen again in the future. Your satisfaction is important to us, and we appreciate your understanding as we work to improve. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you better in the future. Best regards, RocketRX Team

Response from Rocket RxApr 2, 2024

Hello,  Thank you for contacting us. Our 2.5mg and 5mg Tadalafil medication is a required daily use of the medication so that you are able to receive the full effectiveness of the medication. It takes up to five days to build full effect when starting to take the medication daily. Should you require further assistance, please do not hesitate to contact us. Kind regards,  Trevor​  Customer Care Advisor Please see the ZipHealth Help Center (ZH) to answer any questions you may have about your treatment or our service: (http://support.ziphealth.co/)support.ziphealth.co (http://support.ziphealth.co)

Response from Rocket RxSep 12, 2023

Hi Denis, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future, please don't hesitate to contact us. Email: [email protected] Phone: 888-819-1565 Kind regards, The RocketRx Team

Response from Rocket RxAug 19, 2023

Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. If you would like to contact us, you are welcome to call our customer service phone number or email us at [email protected] to further assist you. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from Rocket RxAug 4, 2023

Hello John, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We have contacted you via email to clarify the status of your order. For further information, please contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team