Rocket RxReviews of rocketrx.com

Response from Rocket RxMay 3, 2023

Hello Daniel, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize that you were unable to reorder your prescription online. We would like to assure you that we take this issue seriously and will raise it with our IT department immediately to ensure that it is resolved as soon as possible. Thank you for bringing this matter to our attention. For further information, please contact our customer care team at (888) 819-1565 Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team

Response from Rocket RxApr 25, 2023

Hello, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize for the inconvenience of the ineffective results of both your Tadalafil and Sidlenafil orders. We do carry different manufacturers that can provide better results for your treament and we can issue you a replacement with a different manufacturer. For further information or assistance, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST).

Response from Rocket RxApr 14, 2023

Hello Craig, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. For trial orders we would recommend ordering our smallest quantities of 4 or 8 tablets. Unfortunately, the per pill price is more expensive when ordering smaller quantities but these quantities are good for trying out to see which medication and MG strength works best for you. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team

Response from Rocket RxMar 21, 2023

Hello Wellington, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear about your experience of receiving loose contents. We have sent you an email confirming the solution we have come up with regarding this matter. If you have any further questions or concerns, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxFeb 7, 2023

Hi Shawn, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. The shipping method chosen was USPS First Class Mail with this method it is an estimated delivery of 3-7 business days. According to your tracking details, your package is scheduled to arrive before the end of the day. This falls within the estimated delivery schedule however if it does not arrive please let us know and we will gladly refund the shipping fee. For any further assistance, please contact our customer support line at (888)-819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The RocketRx Team

Response from Rocket RxDec 23, 2022

Hello Edward, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We have sent you an email to follow up on the recent orders you have placed. Please feel free to reach out with any questions or concerns. Kind regards, The Rocket Rx team

Response from Rocket RxNov 28, 2022

Hello James, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. The standard shipping method we offer is USPS first-class mail, which is 3-7 business days for delivery and the cost ranges between $5-$6. The expedited methods we offer vary in price. If you have any questions or concerns, please feel free to contact our customer care team at (888) 819-1565. Our lines are open Monday to Saturday from 8 am to 10 pm (EST). Kind regards, The RocketRx team