Rocket RxReviews of rocketrx.com

Response from Rocket RxJul 8, 2022

Dear Michael, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We have contacted you via email to resolve this situation. Please let us know if you require any further assistance. Our customer support number is (888) 819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The Rocket Rx team

Response from Rocket RxJul 7, 2022

Dear Edward, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We have contacted you via email to resolve this situation. Please let us know if you require any further assistance. Our customer support number is (888) 819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The Rocket Rx team

Response from Rocket RxMay 3, 2022

Hello Dickey, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We can see that this issue has been resolved with one of our customer care representatives. Please let us know if you require any further assistance. Our customer support number is (888) 819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The Rocket Rx team

Response from Rocket RxApr 26, 2022

Hola Hugo, Gracias por tomarse el tiempo para dejarnos sus comentarios a través de Trustpilot. Tomamos muy en serio los comentarios de los pacientes aquí en Rocket Rx y siempre estamos trabajando para mejorar nuestros servicios y apoyar mejor a nuestros clientes. Lamentamos que su pedido original no haya llegado como se esperaba. Su pedido de reemplazo ha sido procesado y enviado. Háganos saber si tiene algún problema para recibir este paquete. Esperamos convertir esta experiencia negativa en una positiva. No dude en ponerse en contacto con nosotros si tiene alguna pregunta o inquietud. Nuestro número de atención al cliente en (888) 819-1565. Nuestras líneas están abiertas de lunes a viernes de 9 am a 5 pm (EST). Saludos cordiales, El equipo Rocket Rx