Healthcare that works for you.With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
Rocket Rx (rocketrx.com) has 1,551 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
rocketrx.com
Website
rocketrx.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was using another vendor for this product who simply misrepresented their deal so they could think they were better. They offer a 48-hour special and then 5 hours after the time stamp on the email the deal has expired. I absolutely can not deal with a company that promotes itself with a lie. Yes, they blamed it on a website issue but why is there any website issue? Because no one checks that things function properly and allows the customer to be the tester. No one was available to resolve the issue so I went shopping elsewhere and found Rocket. Rocket was able to satisfy my need quickly and politely at a beter cost. Thank You
DA
Dan
Product had no effect
Product had no effect. Very disappointed. I ordered generic Cialis 20 mg. Tried one dose with no results. Next time tried 2 pills at once still no results. Gonna try for a refund. I would not recommend this product.
Response from Rocket RxOct 18, 2022
Hello Daniel,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that the original order we sent you was not effective for you. I am glad we were able to come to a solution and send you a replacement order with a different manufacturer. Please do not hesitate to reach out to our pharmacist if you need any further advice or have any other questions or concerns, you can reach them at (888) 819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST).
Kind regards,
The RocketRx team
CO
Consumer
Good website, terrible product (Sildenafil)
Good streamlined online experience for ordering Sildenafil (generic viagra). However the product itself is defective. I have used branded viagra for over a year and it is effective and I never had any issues. With RocketRx generic Sildenafil of the same dose amount, I had very bad muscle ache, headache and other side effects, worse the pills are not effective, it did nothing.
Upon further research, their Sildenafil pills (round white with I35 on it) are manufactured by a very shady company located in India called Camber Pharmaceuticals. You can google this company yourself, it's one of the worst pharmaceuticals with universal 1 star complaints about defective pills. I now worry what harmful stuff I just took.
My suggestion to Rocket RX is to stop hiding behind the generic FDA approved statement(means nothing when they are manufactured in India with zero accountability), and find yourself a US/Europe based quality pill manufacturer. As customer, we are happy to pay a few $ more for high quality generics. You are wasting your nicely designed online ordering portal with terrible unsafe product.
As it is now, the entire $90+ bottle of this garbage is going to the well..garbage. And i will never order from Rocket RX again.
Response from Rocket RxOct 10, 2022
Hello,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and are constantly working to improve our services and support our customers.
We apologize that the medication is not working as expected. We can give you our assurance that the medicine has been obtained by legitimate means and through a US-accredited wholesaler. Due to individual health variations, the effectiveness of the medication can vary for each individual, no medication is guaranteed to be effective in every individual, and in particular, in the management of ED, treatment is very much trial and error. The most common side effects of Sildenafil include headache, muscle aches, back pain, flushing, low blood pressure, abnormal vision, and indigestion. If, however, after trying the medication, you find it does not help you achieve the desired result or gives you side effects we are happy to send a replacement order with a different manufacturer. Our clinical pharmacists are available to discuss with you further advice regarding side effects and treatment options. Please give us a call and one of our pharmacists will be happy to go over your treatment options.
Should you have any other concerns or questions, please contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 8am to 10pm (EST).
Kind regards,
The RocketRx team
BB
by / but I haven't R.
Carlos was supposed to receive
I was supposed to receive this product by 9/23/22 but I haven't received it yet
Response from Rocket RxOct 3, 2022
Hello Carlos,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We do apologize that your order was delayed and have resolved this issue with you via email. Your replacement should arrive by tomorrow. Should you have any other concerns or questions, please contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 8am to 10pm (EST).
Kind regards,
The RocketRx team
RM
Robert M.
Beware off this company And…
Beware off this company And ZipHealth….same people who sell 100mg generic viagra that’s counterfeit junk
Response from Rocket RxSep 29, 2022
Hello Robert,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers.
We would like to inform you that all of our products are FDA-approved. We use the same pharmaceutical suppliers and wholesalers as traditional pharmacies. All medicines purchased by a pharmacy (internet or brick-and-mortar) must be purchased from an approved wholesaler.
For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Saturday from 8am to 10pm (EST).
Kind regards,
The Rocket Rx team
JC
Jose C.
I need to know why I didn´t received my…
I need to know why I didn´t received my order , i bought 1 week ago.
Response from Rocket RxSep 6, 2022
Hi Jose,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers.
We are sorry to hear about your concern, and we want to reassure you that we can help you in this circumstance. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST).
Kind regards,
The RocketRx team
JE
Jeremy
Crap products
Crap products
Response from Rocket RxSep 6, 2022
Hello Jeremy,
Thank you for taking the time to leave us feedback. We are so sorry to hear that your experience with our company has not met your expectations. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers.
Please contact our customer care team at (888)-819-1565 for further assistance regarding your order. Our lines are open Monday to Friday from 9 am to 5 pm (EST).
Kind regards,
The RocketRx team
TH
Thomas
Delivery issues
My order was due for delivery on the 27th and I found out it was delivered to another address 5 days early, with no notification at all. Delivery notes say left near garage, I do not have a garage and my house is clearly marked with my address on the curb on my front gate where the mailbox is located.
Now they emailed me and asked me to go knock on my two neighbors doors, how embarrassing!!
Response from Rocket RxJul 28, 2022
Dear Thomas,
Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers.
We have contacted you via email to resolve this situation. Please let us know if you require any further assistance.
Our customer support number is (888) 819-1565. Our lines are open Monday to Friday from 9 am to 5 pm (EST).
Kind regards,
The Rocket Rx team
