Rocket RxReviews of rocketrx.com

Response from Rocket RxJul 13, 2023

Hi Leonardo, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We have reached out to you via email so that we can determine the best way to make this right. We look forward to speaking to you. Furthermore, please be advised the shipping method selected was USPS First Class Mail. Please contact our customer care team at (888)-819-1565 for further information. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJun 29, 2023

Hello Lonnie, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We have reached out to you via email so that we can determine the best way to make this right. We look forward to speaking to you. Please contact our customer care team at (888).819.1565 for further information. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJun 5, 2023

Hello Mitchell, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We apologize for the inconvenience you are experiencing with the delivery of your order. We have reached out to you via email, so that we can resolve this matter for you. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxJun 5, 2023

Hello Michael, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear about your delivery experience. We have reached out to you via email to further assist you with this matter in a timely fashion. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxJun 5, 2023

Hello Sherman, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We apologize for the inconvenience; we do strive for excellent service. We have reached out to you regarding this matter via email. Please let us know if you have any further questions or concerns. If you do, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxMay 22, 2023

Hello Travon, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We sincerely apologize for the delay with USPS. We have refunded you the cost of shipping for your order. Please allow a few business days for the refund to reflect on your account. If you have any questions, please get in touch with our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST) Kind regards, The RocketRx team

Response from Rocket RxMay 15, 2023

Hello Wilbur, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We apologize that your order was ineffective. We have sent you an email to determine which option to solve this matter is best for you. We look forward to speaking with you and resolving this issue. For further information, feel free to contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, Rocket Rx

Response from Rocket RxMay 15, 2023

Hi Pat, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We apologize that your order was ineffective. We have sent you an email to determine which option to solve this matter is best for you. We look forward to speaking with you and resolving this issue. For further information, feel free to contact our customer care team at (888) 819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, Rocket Rx