Rocket RxReviews of rocketrx.com

Response from Rocket RxSep 9, 2024

Thank you for bringing this to our attention. I sincerely apologize for the frustration caused by the expired coupon. I understand how disappointing that experience must have been, especially as a valued customer of ours. We strive to offer the best service possible, and I'm sorry we fell short in this instance. If there's anything we can do to make this right, please don't hesitate to let us know. We appreciate your past support and hope to have the opportunity to serve you again. Warm regards, RocketRX Team

Response from Rocket RxAug 28, 2024

Thank you for bringing this to our attention. I'm truly sorry to hear that the product did not meet your expectations and that you feel disappointed with your purchase. We take all feedback very seriously, and I want to assure you that our products are developed and tested to meet high standards. It’s concerning to hear about your experience, and we are eager to investigate this matter further to ensure that our quality control processes are functioning as they should. Please rest assured that we will review this situation thoroughly. In the meantime, I encourage you to reach out to our customer support team directly at [email protected] so we can better understand the details and assist you further. Thank you for your patience, and I hope we can work together to resolve this to your satisfaction. Best regards, RocketRX Team

Response from Rocket RxAug 24, 2024

Hello ,  Thank you for contacting us. How can we assist you? Should you require any further assistance, please don't hesitate to contact us. Kind regards, Joselyn​  Customer Care Advisor  Please see the Rocket RX Help Center (RX) to answer any questions you may have about your treatment or our service: support.rocketrx.com (http://support.rocketrx.com)

Response from Rocket RxAug 28, 2024

Thank you for reaching out and sharing your experience with us. I'm sorry to hear that the Sildenafil did not work as expected and that you felt it was a waste of money. We understand how frustrating this must be, especially since you've had success with similar products from other providers in the past. Please know that we take the quality and efficacy of our products very seriously. Your feedback is important to us, and we will be looking into this matter to ensure our products meet the highest standards. If you have any further details you can provide about your experience, it would help us investigate this issue more thoroughly. Our goal is to ensure that every customer has a positive experience with our products, and we appreciate your input as we work to achieve that. Thank you for bringing this to our attention, and please feel free to contact us directly at [email protected] if you have any other questions or concerns. Best regards, RocketRX

Response from Rocket RxAug 29, 2024

Thank you for your feedback. I'm sorry to hear that the product didn't meet your expectations and that it caused you discomfort. We take such concerns seriously and are committed to ensuring the quality and safety of our products. If you're open to it, we would appreciate any additional details about your experience so we can look into this further. Your input is invaluable in helping us improve. Thank you for sharing your thoughts, and please don't hesitate to reach out if there's anything more you'd like to discuss. Best regards, RocketRX Team

Response from Rocket RxAug 9, 2024

Hello Stephen, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize that the medication is not working as expected. Sometimes different manufacturers may be more effective, depending on how the medication is absorbed in your body. We have followed up via email to resolve this issue for you. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJul 30, 2024

Hello Waymon, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Rocket Rx and we are always working to improve our services and better support our customers. We have reached out to you via email to directly address your feedback and concerns. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The Rocket Rx team

Response from Rocket RxJul 25, 2024

Hello James, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We have contacted you via email in regards to resolving this issue. For further information, please contact our customer care team at (888)819-1565 . Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team