Hyatt G.
Shipping was longer than expected but…
Shipping was longer than expected but probably due to covid-19

Rocket Industrial helps businesses Package With Less—less cost, less material, and less time. We provide packaging products, equipment, and services designed to optimize efficiency and streamline operations. By focusing on smarter packaging solutions, we help companies reduce waste, improve productivity, and lower overall costs.
Rocket Industrial (rocketindustrial.com) has 288 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Hyatt G.
Shipping was longer than expected but probably due to covid-19
Cristy S.
Excellent Product and quick service!
Kyle W.
Quick, had what I needed, no hassle. I'm happy.
William P.
Salesman was great also very funny, good to have a little humor in these rough times. Thank You
Nena D.
Exceeded my expectations.
BEMIS CARD ADMINISTRATION B.
fast service
Benjamin
I ordered on March 31. Still have not received order. Was told today when I called that it is back ordered until atleast April 10. Communication with this company is terrible. Will never use them again. UPDATE: I heard back from Kelley Seubert which is an account manager with Rocket Industrial. They are using this as a learning experience. Since we are a small business I think I would have asked if there was another product that could substitute until the right product came in or simply is there anything we can do to fix this situation. But no, they are just going to use this as a learning experience. What a joke. I would rather they had not said anything at all. Now they are offering 10% off on my next order. This customer service department is a joke. Why would I put another order in when you all treat your customers the way you do. Look at the reviews below, this is happening a lot.
Response from Rocket IndustrialApr 8, 2020
Thank you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions.
Rose W.
Very satisfied.. Fast delivery.. Product just what I wanted...