rockbrosbike.usAt ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.
rockbrosbike.us (rockbrosbike.us) has 65 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Dear C.
Can’t figure out how to attach it.
Response from rockbrosbike.usSep 23, 2026
Sorry to hear you're having trouble. Please reach out to us at [email protected] with your order number — we'll walk you through the installation step by step.
Virginia K.
Helmet with lights came. The adjusting strap broke after a couple of rides. After multiple emails, I got my money back.
HH H.
Seconding review for ordering bike late November 2025. However, unlike other poster I did not even received a courtesy - product out of stock email. According to tracking order on hold - unfilled. But I never even received an email the order is on hold. Have reached out 5 Times with no response. Is the company a scam? And have confirmed payment of product went through. Update: ROCKBROS customer service finally got back to me after online reviews and multiple follow-up attempts. The bike is on back order due to factory availability.
JAMES
I ordered some gloves and never got them. It showed on the shop app that it was delivered, but it never came to my house. This took about 6 weeks from the time of my order placement. They don't tell you it's coming from China, and put US after their name, to fool you. In the end I was able to get a refund and they told me they had some other orders being shipped to wrong addresses. My biggest issue is that it took 6 weeks to be sent out. Who needs that?
