rockbrosbike.usAt ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.
rockbrosbike.us (rockbrosbike.us) has 65 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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mark H.
Received a broken item and immediately notified customer service. No one had contacted me but then I was contacted and I believe they will make good on the product. I buy a lot of Rock Bros items and they are a best value company.
Response from rockbrosbike.usJul 27, 2026
We received your message over the weekend and our team was off — we reply in the order messages come in. We're on it now and will reach out shortly to resolve the issue. Thanks for your patience.
Jonathan G.
I used a rockbros mini pump for 2 years and it stopped working one day, showing an E1 error code. Reached out to service and they responded quickly with some additional things to try but didn't work. They sent me a new pump that arrived a few days later.
David S.
I bought the full face detachable helmet for my 8 year old to ride on an e-scooter. The fit is great, super customizable, and he loves the color choice. I'm really happy to see him have face coverage in addition to protection for his melon. Very happy with the product.
Gravel G.
I have ordered multiple accessories from Rockbros over the years, sunglasses, saddlebags, bike lights etc. My last order was windbreaker jackets and expandable saddle bag. Finally i can wear long sleeve and take it off mid ride and store it in my saddle bag thanks to the expandable bag with a dial. Simply great!
Taylor
I ordered the panniers. Nice vibrant blue color. I love it! I had some issues with the first bag, but rockbros sent me a replacement quickly. Very happy with my purchase.
Joseph M.
I ordered a Bicycle bag for my rear rack and there was an issue which was promptly attended to and resolved. Great Customer Service Team. Well Made bicycle accessories. Will return as a repeat customer.
Cristian I.
Amazing customer service, very reliable company with great products.
Doug M.
The quality of the product. Their customer service is outstanding. I bought a pair of their half finger bicycling gloves ,my fingers didn’t go numb like they do with the other gloves I have.
