Rock.comReviews of rock.com

Great experience overall. High quality merchandise, prompt shipping.

I don't know where even to start. This is one hell of a con job! I am not going to waste my time writing about how bad the experience was, because I don't think it is going to make any difference to them. Suffice to say, even small time shops in the farthest corners of the world have tied up with Logistics companies to help track your shipment every step of the way, but Rock.com doesn't even have the basic infrastructure and network in place. Their tracking is non existent so I can't even call it pathetic. On demanding proof of shipment from their warehouses, all that they reply is by copying and pasting a paragraph from their TOS (Terms of Service), which in itself is a pathetic attempt to indemnify themselves from any eventuality. They do "appear" to have good wares listed on their website, but without a robust and genuine shipment and tracking mechanism, I'd strongly advise from shopping here.

Excellent! Product was what i wanted

Service is very good

I ordered a shirt from you guys (a tool skeleton shirt), which I was waiting for its arrival. It never came, so I emailed your support email and they were great and sent out another shirt and apologised. Unfourtunatly the shirt is still stuck in usps limbo, so I never even got the shirt in the end. I hate to give this low a rating since I'm not sure if it is even your guys fault, but I'm kinda dissatisfied with how you guys ship your product and keep up with it. I really just want the shirt I payed for.

Everything about my purchase was as one could hope. They had the merchandise I was looking for and the prices were great. The shipping was quick and there was plenty of e-communication for every part of the transaction. Overall a quality experience, would easily shop from Rock.com again.

I ordered my Zappa hoodie from rock.com and received it some time later and now I wear it every day, apart from when I wash it, fits well and have received compliments about it, I now recommend rock.com to my friends, thankyou rock.com

Very pleased to have found this hoodie on rock.com. Order went smoothly & my hoodie arrived promptly!