RoboForm Reviews | Read Customer Reviews of roboform.com

RoboFormReviews of roboform.com

4.6546 reviews
Media & Information
3701 Pender Dr Suite 400, Fairfax, Virginia

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RoboForm

About RoboForm

RoboForm is a top-rated password manager and web form filler that increases the security and convenience of your online experience. With RoboForm, instead of remembering hundreds of passwords, you only need to memorize your one Master Password. You can use RoboForm to capture newly created passwords, log into websites with a single click, quickly generate strong, random, and unique passwords, automatically fill long web forms, and more!RoboForm is available on Windows, Mac, iOS, Android, Linux, and Chrome OS with extensions for all major browsers.

RoboForm (roboform.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: roboform.com
Website: roboform.com
Category: Media & Information
Location: Fairfax, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RoboForm reviews

Showing 42 reviews with 4 stars · Clear filters

Rix William T.
Aug 30, 2025
Roboform does a good job
Roboform does a good job, but it's tiresome to have to constantly enter the master password
Response from RoboFormSep 1, 2025
Hello Rix, thanks for letting us know. Glad we could connect directly. As mentioned, this is an easy fix: 1. Open your browser and click the RoboForm extension icon. Click the 3 dots in the upper right corner of the extension's menu, then select "Settings." 2. Select "Log In & Security" from the left column. At the bottom under "Auto-lock conditions" you can choose how long RoboForm waits before automatically locking after inactivity. If you don't want to enter your Master Password at all, select "Never (RoboForm will remain Unlocked)." NOTE: If you do want RoboForm to lock but don't want to type your Master Password, enable Passwordless Unlock and select your preferred method, including biometric: https://help.roboform.com/hc/en-us/articles/36939013647629-How-to-Enable-and-Use-Passwordless-Unlock
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Jacques E.
Jun 29, 2025
Bonne remise à niveau après plaintes mais politique commerciale détestable
Comme signalé par d'autres roboform n'est plus accessible en local et doit passer par le navigateur. Une première en plus de 10 ans que je l'utilise ! C'est inacceptable de changer ainsi les fonctionnalités d'un programme payant. Mon abonnement finissant le mois prochain je vais changer de programme face à ce mépris des abonnés. Mise a jour : Effectivement ils sont revenus à une méthode plus simple et plus rapide de login donc je rectifie mon appréciation. Pour la 5ème étoile, je regrette que le service commercial n'accepte pas de renouveler mon abonnement au prix d'une nouvelle souscription et dans ce cas je vais faire une nouvelle souscription mais ailleurs. Désolé !
Response from RoboFormJul 3, 2025
Bonjour M. Elias, Merci beaucoup pour votre mise à jour d'avis et vos commentaires constructifs ! Nous vous avons envoyé un lien de renouvellement avec une offre spéciale directement par email. N'hésitez pas à nous contacter si vous avez besoin d'assistance. Cordialement, L'équipe RoboForm
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Tony I.
Jun 13, 2025
Roboform working well again!
The latest update returns the usability features lost in the previous update!! Well done Roboform!! Now if you can also just include images such a licence scans etc that would be a great addition to the already easy usability of Roboform!! Thanks for listening.
Response from RoboFormJun 16, 2025
Hello Tony, we're please to to let you know that we released version 9.7.7 of RoboForm for Windows last week, which should directly address the login behavior you've been experiencing. Your software should have updated automatically to this new version. In the event that it did not, you can download anew at https://www.roboform.com/dist/RoboForm-v9-Setup.exe We've also reached out to you directly with the above information. Should you need anything else, please let us know.
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Christine
Jul 30, 2022
I am happy with the service
I am happy with the service, and thankful I got the help I needed when I renewed my Roboform.
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Howard W.
May 6, 2022
Always good to have a safe store to…
Always good to have a safe store to keep regular user sites. Would like to see categories. As I keep low important sites with a simple password. Mainly shopping sites. And more critical sites with more complex passwords.
Response from RoboFormMay 6, 2022
Hello Howard, thank you for this review. You can always organize your Logins using folders. See here for more information: https://help.roboform.com/hc/en-us/articles/360031077012-How-to-create-and-use-folders
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Gavin P.
Mar 1, 2022
I've been using Roboform for sometime…
I've been using Roboform for sometime now, I don't use as much features as some of the others do. I've just come out of a contract and into a 3 year deal. Still don't like the fact I have had to shell out £51 for a password manager. In any event I find it easy to use for storing passwords. I would prefer the option of paying monthy than set amounts at a time, Maybe something they might consider in the future.
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Jonathan R.
Feb 10, 2022
edit or showing password entry
don't like the web editing feature and with supplied instructions have changed to desktop editor. thanks for the advice
Response from RoboFormFeb 11, 2022
Hello Jonathan, happy to hear we were able address that concern. Please feel free to reach out to us with any additional questions at https://www.roboform.com/support
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Michael J.
May 12, 2021
Programs works great
Programs works great, works on both laptop and Smart Phone web sites. I have been using for at least 8 years. Would be better if it also worked all the time on Apps on smart phones. most cases I have to open RoboForm and copy the password and then paste into the app.
Response from RoboFormMay 13, 2021
Hello and thanks for the feedback. We are sorry to hear you are having issues with our mobile app. In order to best assist, we ask that you reach out to our 24/7 support team at https://www.roboform.com/support and they can help you troubleshoot.
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