Laura
Bad customer service and I didn't like the product
The email service did not work for what I needed. I tried to send a test email and it had to go through an approval hold period and then never got sent. I attempted to cancel during my trial period and clicked on the button that said "Close account". A pop up came up that said in red, You will stop being charged by Robly, and All your email, contacts, and data will be deleted. I wasn't paying attention and it said below that, that you needed to email support in order to cancel. I was charged the monthly charge and emailed them immediately. I received a snarky response from Quandra that it "clearly states" this on the pop up. Apparently it was not so clear if you aren't paying attention.



