Emily D.
New Update (2023) - not ideal.
Used to be a decent email service but they just updated the drag and drop editing and while you can now put embedded videos, the entire editor is more difficult and much more limiting. The mobile view is all off center and there’s no way to edit in mobile view to fix. When I reached out to the chat they told me that I just had to just “play around with it” to get it to look normal. The editor also glitches and you have to refresh the page almost every time.
Response from Robly Email MarketingAug 15, 2023
Hey Emily, thanks for your feedback in regards to our new editor. In fact, our new editor is more mobile responsive but the issue is that not all devices/applications render emails the same way. Even the same application on various devices can render emails differently because of things like screen size. For this reason, (particularly when mobile emails are not centered because of things like pictures being different sizes on different screens) you may not have the same results across different devices/platforms being used to view the email. Our editor is 100% web based, so if you have an inconsistent internet connection while connected to our Campaign Editor, this can cause issues such as needing to refresh your page or certain changes not reflecting within the editor. Certain programs such as IP masking tools or VPNs can also cause an unstable connection to our website. -The Robly Team