Brett H.
Payment options for international…
Payment options for international customers not adequate. Service for international customers not good
Response from Road ShowerNov 7, 2018
We're sorry to hear you aren't satisfied with our international payment options and service. After looking into it, we see you tried to purchase from our online store. We do not sell internationally from that store or take credit cards from outside the US. This is stated in the store clearly. Maybe you were frustrated with trying to buy with a credit card from outside the USA and having it rejected. We sell to international customers through our dealers in specific countries. Where no dealer exists we sell directly to the customer through our eBay store. Ebay handles the payments and also handles the overseas shipping. We just ship to their center and they handle it from there. So I wonder if it was something we did wrong, or you don't like the way eBay handled your transaction? Our international customers generally find the eBay store easy to navigate, and we have an excellent customer service representative devoted entirely to serving customers who reside outside the US. Please contact us directly at [email protected] to let us know the issues so we can improve in the future.