Roadrunner FinancialReviews of roadrunnerfinancial.com

Response from Roadrunner FinancialMay 23, 2017

Hi, we are sorry to hear that the amount of time it took to close the loan was not to your liking. We do our best to close all deals quickly but please keep in mind, we service customers who are building or rebuilding credit so the process can take a little longer than our prime counterparts. In fact, closing a deal in 3 hours is much faster than some second-look lenders who can take days to close. If there is any feedback you may have on how we can improve the speed in the future, we'd be happy to hear your suggestions! Please email [email protected] with any feedback.

Response from Roadrunner FinancialMay 23, 2017

Hi, we are sorry to hear that you were not satisfied with the process. Since our system is 100% online and paperless, there can be a learning curve with the first few deals. The good news is that once you are comfortable with the program, we can close and fund deals same day which is a unique offering for a second-look lender. In addition, there is no need to snail mail contract packages! We'd love to re-connect and walk you through the program so you are comfortable with it and we will be available to help you close all of your deals. We also take your feedback very seriously and would love if you emailed us at [email protected] with your suggestions on how we can improve the overall experience for you!