Roadrunner FinancialRoadrunner Financial is listed under Investments & Wealth in New York, New York.
Roadrunner Financial (roadrunnerfinancial.com) has 180 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
180 approved reviews, newest moderated first
Kim
Roadrunner offers a great program! Very east and fast process from app to funding in less than an hour. Easy to sign contracts sent through email. Funding docs uploaded on site. All customer service is always friendly, fast, and ready to help! Would recommend to any dealers looking for a great funding source!
Lisa M.
Their website is TERRIBLE and totally NOT user friendly. Can't see your actual account status, only the next payment due. Call the offices and get messages they will you call you back. SMH. Ready to refinance this loan just so I can have easy access to my loan information and status. The fact that you can't change your login user name to something you can actually remember other than their crazy code is also ridiculous. I spend 10 minutes just having to look up my login name before I can make a payment. Get it together people.
Response from Roadrunner FinancialFeb 6, 2020
Dear Lisa M. Thank you for your feedback. Your willingness to share will assist us in better understanding and meeting the needs of our customers. We apologize that you are dissatisfied with our customer facing website. We believe our website offers the features you are looking for. We attempted to reach out to you directly in an effort to share with you how you can in fact optimize use of your online access in a way that meets your needs. Please contact us if you are willing to give us that opportunity. We can be reached at 833-288-1367, please reference your TrustPilot review when calling. Thank you, Roadrunner Account Services Customer Service.
Carmela S.
I paid off my ATV loan almost 3 months ago. I have a payoff statement but they STILL have not sent me a title and are not responding to any of my emails. I had a buyer for my ATV but he got spooked when I couldn't give him the title. Roadrunner is TERRIBLE. Thanks for nothing.
Response from Roadrunner FinancialFeb 6, 2020
Dear, Ms. Starace, Thank you for your feedback. We apologize if you have experienced any inconvenience, however we understand that the title has been release to you. Your feedback has been very valuable, and we strive to provide the highest level of customer service in every aspect of our daily operations. If you have any further concerns or questions, please feel free to reach out to us. We can be reached at 833-288-1367. Thank you, Roadrunner Account Services Customer Service.
Caleb B.
It was great! I love working with Roadrunner. They provide excellent customer service, and great funding options. I think my favorite things about roadrunner include the ability to fund those with slightly challenged credit with a real loan rather than a lease, and also how far back they can go on pre-owned units. Thank you guys
John B.
GREAT CUSTOMER SERVICE,
Diane R.
Roadrunner is the fastest lender from application to payment that I use. I use them every chance I get and recommend them.
MCSTEPHENSONS RENTAL S.
As a business owner It's nice to have this resource for clients with less than stellar credit and for those with presidential credit, their options are better than most lending company's I've worked with.
Tom O.
So eAsy to get a loan done