Road Bear RVReviews of roadbearrv.com

Response from Road Bear RVOct 2, 2026

vielen Dank für Ihr ausführliches Feedback. Wir freuen uns zu hören, dass das Fahrzeug insgesamt zuverlässig war, Sie unser Netzwerk in den USA als hilfreich empfunden haben und die Rückgabe in Las Vegas reibungslos verlief. Wir schätzen auch Ihre Hinweise zur Wasserpumpe, zum Notstromaggregat und zum erforderlichen Aufwand bis zur Reparatur. Ihr Feedback wird intern mit dem zuständigen Team geprüft, insbesondere im Hinblick auf die Fahrzeugvorbereitung und den Umgang mit technischen Problemen während einer Reise.

Response from Road Bear RVOct 2, 2026

We are so glad you had an amazing time during your road trip in our vehicle. Thank you for your review.

Response from Road Bear RVSep 30, 2026

Hallo, vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass die Übergaben professionell organisiert waren und für Sie gut funktioniert haben. Wir schätzen auch Ihre Hinweise zu den Strom-, Wasser- und Gassystemen. Ihr Feedback hilft uns dabei, den technischen Zustand unserer Fahrzeuge zu überprüfen und zu erkennen, wo zusätzliche Wartung oder Vorbereitung sinnvoll sein könnte.

Response from Road Bear RVSep 30, 2026

Thank you for sharing your experience. We understand how frustrating it was to encounter electrical issues so soon after pickup and then spend so much of your trip trying to get assistance without a clear resolution. Your feedback regarding the vehicle issues, roadside support, and communication has been shared with our team for further review.

Response from Road Bear RVSep 28, 2026

We are so pleased to hear that your experience with us exceeded your expectations, especially after a disappointing rental last year. It's wonderful to know that our induction process, the quality of our van, our staff, and the drop-off all contributed to a positive journey for you. We are particularly glad that our prompt response to the water leak minimized disruption to your holiday. Covering over 2000 miles and enjoying the sights sounds like a fantastic adventure, and we appreciate you choosing us for it.

Response from Road Bear RVSep 25, 2026

We're so happy to hear your family had a great time and loved the RV! We look forward to welcoming you back again soon.

Response from Road Bear RVSep 23, 2026

Thank you for sharing your feedback. We’re sorry for any miscommunication or misunderstanding regarding the mileage package. Our records do not show an unlimited mileage option being added prior to check-in or reflected in the booking confirmations, so there may have been a technical or communication issue along the way. We appreciate you bringing this to our attention and have shared your comments with our team for review.

Response from Road Bear RVSep 21, 2026

Thank you for sharing your feedback and for choosing us again. We’re glad you had no issues during the rental itself, but we understand your disappointment that the vehicle quality did not meet the expectations set by your previous experience, especially given the higher price. We appreciate you bringing this to our attention and have shared your comments with our team for review.