Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

117 approved reviews, newest moderated first

Jaime C.
Jul 10, 2025
Ryze is a great credit union
Ryze is a great credit union. I'm always treated well and never had any issues with them. Have been a member for about 20 yrs.
Response from Rize Credit UnionJul 10, 2025
Hi Jaime. Thank you so much for your kind words and for being a loyal member of Rize for nearly 20 years! We're thrilled to hear that you've consistently had positive experiences with us. Your trust and satisfaction mean the world to our team. If there's ever anything we can do to make your experience even better, we're always here for you!
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Jim M.
Jul 9, 2025
The tellers are nice
The tellers are nice, efficient and attractive! A pleasant experience with each visit! No political flags like other banks! Just good banking! Thank you Rize! 😊👍
Response from Rize Credit UnionJul 9, 2025
Hi Jim! Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that our tellers have made your visits pleasant and efficient. At Rize, we’re committed to providing a welcoming, respectful, and professional environment for all our members, free from distractions and focused on what matters most: great banking. We truly appreciate your support and look forward to seeing you again soon!
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Lawrence G.
Jun 27, 2025
Great customer service!
Great customer service!
Response from Rize Credit UnionJun 30, 2025
Hi Lawrence. Thank you for the kind words! We're so glad to hear you had a great experience with our team. Providing excellent customer service is what we strive for every day, and your feedback means a lot to us!
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TomK
Jun 15, 2025
18 years with this credit union and I…
18 years with this credit union and I have never had a problem with them. I think that says it all
Response from Rize Credit UnionJun 30, 2025
Hi TomK. Thank you for being a loyal member for 18 years, that truly means a lot to us! We're honored to have earned your trust and are so glad to hear you've had such a consistently positive experience. Your support is deeply appreciated, and we look forward to continuing to serve you for many more years to come!
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Eddie
Jun 12, 2025
Very friendly and professional …
It seems like every one ive talked to either on the phone or in person they are all seem to be in a good mood smiles greeting me every time I go in being very helpful and professional im in and there fast never been in the bank more to 10 minutes haven't had any bad experiences customer service on the phone are also very professional seem to take care of any questions I have really quickly not like other banks ive waited over 30 minutes at times the cashiers are moody rude so im really glad that I found out about Rize im really happy here and plan on staying for awhile thanks for being so helpful I really appreciate it
Response from Rize Credit UnionJun 30, 2025
Hi Eddie. Thank you so much for your thoughtful review! We're thrilled to hear that every interaction, whether in person or over the phone, has been positive and welcoming. Our team works hard to provide fast, friendly, and professional service, and it means a lot to know that it’s making a difference. We're so glad you found Rize and that you're happy here. We truly appreciate your support and look forward to continuing to serve you!
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Nicole A.
Jun 2, 2025
Long time member
Long time member, always have my answers to any questions whenever I need.
Response from Rize Credit UnionJun 2, 2025
Hi Nicole. Thank you so much for being a long-time member and for your kind words! We're thrilled to hear that you've consistently found the answers you need as it's exactly the experience we strive to provide. If there's ever anything more we can do to support you, please don’t hesitate to reach out!
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KATHRYN H.
May 25, 2025
No Follow Up
Have been a member of this credit union before it was Rize, 30+ years. Didn't have any issues until the name change which they said the services would not change. Within the last 2 years I have had a couple of issues in which customer service has never returned a call. Recently an auto withdrawal was denied claiming my debit card was inactive. I use this card on a daily basis. I called and the rep couldn't find why this transaction was denied and informed me that another rep would research and call within 24 hrs, that call was never made. At this point I do plan to close this account.
Response from Rize Credit UnionMay 27, 2025
Thank you for being a loyal member for over 30 years. We truly value your long-standing relationship with us. We're very sorry to hear about the recent issues you've experienced and the lack of follow-up from our team. That’s not the level of service we strive to provide, and we understand how frustrating this must have been. We’d appreciate the opportunity to make things right. Please reach out to our Manager, Member Experience directly so he can look into your concerns and work toward a resolution. He can be reached at 800-866-6474. Your feedback is important, and we’re committed to improving your experience.
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Marie G.
May 22, 2025
Customer serviceFor me as a mem look for…
For me as a member I always look for excellent customer service . Always helpful .
Response from Rize Credit UnionMay 23, 2025
Hi Marie. Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced excellent service. Our team is always here to help, and your feedback means a lot to us. We look forward to continuing to support you!
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