Lisa K.
AVOID Riviera Coco
Ordered two bikinis from Riviera Coco. On the Facebook ad they looked lovely but in reality they are made from the cheapest material you could find and are really poorly made. Nothing like the photos. They look like they have been made by a child. They came from China in a package with no delivery note, looking like they had been bought secondhand from eBay. The first one I tried it on, the clasp came off in my hand. The second is so small i wouldn't get it on and so poorly sewn you couldn't wear it. I wrote to them with photos and they said I could return but would have to pay own postage to Canada and would have to pay a restocking fee which I find disgusting. I would not recommend you use this company and suspect the good reviews on here to be fake. Cannot imagine anyone being satisfied
Response from Riviera CocoAug 28, 2017
Hi Lisa, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered! We also offer a simple return/refund process to all customers. We're happy to offer you a personal coupon valid on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. Note that all product listings are verified for accuracy and that we can confirm that listings DO match what customers receive... We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)