Ritz Tours Reviews | Read Customer Reviews of ritztours.com

Ritz ToursReviews of ritztours.com

4.4284 reviews
Activities & Tours
208 S. First Street, Alhambra, California

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Ritz Tours

About Ritz Tours

Welcome to Ritz Tours.Your perfect vacation at heart.At Ritz Tours, we have been handcrafting escorted vacations for more than 40 years. Wherever you want to explore, we are experts in guided tours that show you the iconic sights of a destination while immersing you in its history and culture.A family-run business with an enduring passion for travel, our tours offer a variety of travel styles. We specialize in everything from escorted group tours through to custom-designed private tours for families, couples and friends, together with special interest journeys for groups of like-minded guests.Our destinations span the globe: jetting you to the world’s unmissable capitals or its most far-flung corners. Soak up the history of great cities like Rome or Paris on one of our tours to Europe. Witness the UNESCO-listed sites of ancient lands such as Egypt or Jordan. Or book one of our luxury tours to laze on a Bali or Maldives white-sand beach or enjoy a guided tour around the wonders of Brazil or the wildlife reserves of Kenya.Family values and personal service Wherever you travel with us, your tour reflects the traditional family values we have honored since our launch in 1980. We treat you as part of our Ritz family: providing personalized service from the start to the end of your vacation. Along with our attention to detail, professional integrity and first-hand knowledge of the destinations we offer, it means you can be confident of exploring and traveling without any stress or worry.Every one of our tours is designed with affordability and comfort in mind, too. As well as flexible booking, our vacations include international flights, luxury hotel accommodation and comprehensive sightseeing itineraries with expert guides—giving you excellent value and enabling you to explore at an unrushed pace. Each also comes with enriching cultural encounters and optional tours, letting you delve deeper into your destination than the average traveler.Whether it’s a thrilling safari

Ritz Tours (ritztours.com) has 284 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: ritztours.com
Website: ritztours.com
Category: Activities & Tours
Location: Alhambra, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ritz Tours reviews

284 approved reviews, newest moderated first

Flerie S.
Oct 13, 2024
Tour guide Alan Chou from Edison Travel…
Tour guide Alan Chou from Edison Travel well knowledge, understanding and caring.
Response from Ritz ToursOct 23, 2024
Hey Flerie, We are excited to know that you found the tour guide great!
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rosa D.
Oct 12, 2024
This is my first experience booking a…
This is my first experience booking a tour with Ritz Tours, and I am very impressed with the itinerary and tour guides. The chosen hotels were outstanding, each with a charm of its own. Thank you, Lillian and Olga, for helping me to make this Bali and Singapore tour a wonderful and memorable adventure for my group. Memories that will last a lifetime. Rosa
Response from Ritz ToursOct 23, 2024
Hey Rosa, Thank you for choosing us! We’re thrilled that your Bali and Singapore tour was such a memorable experience. Lillian and Olga are so happy to hear they helped make it special for you and your group!
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Carl D.
Oct 12, 2024
My name is Carl andI just came back…
My name is Carl andI just came back from a Rits tour to Bali and Singapore. It was wonderful. The tours, tour guides and hotels( all 5 stars) were superb. I will be very happy and willing yo take tours with them and highly recommend them. I have taking about 20 tours with 5 tours companies and I would place Ritz tours at the top. Great job. Thanks
Response from Ritz ToursOct 23, 2024
Hey Carl, Thank you for your glowing review! We are thrilled to hear that you had a wonderful trip to Bali and Singapore with us and that our service was at the top of your list!
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Marla B.
Oct 9, 2024
Bali is an experience.
Hotels we wonderful. The restaurants that we were taken to, as part of the tour, we terrible. Although the tour guide was a wonderful human, he was not fluent enough in English, at time not understanding our questions. Yes the excursions were beautiful, but not planes out well. A 7 hour tour day had us in the bus 5 hour of that 7 hour day.
Response from Ritz ToursOct 23, 2024
Dear Marla, We're glad you enjoyed the hotels and found the excursions beautiful, but we're sorry to hear that some aspects didn't meet your expectations. We appreciate your comments about the restaurants, guide, and tour planning, and we'll use this to improve future experiences. We hope you will give us another chance.
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Hillary L.
Aug 12, 2024
Your attention to details and…
Your attention to details and understanding of specific customers' interests/ needs truly stood out and significantly contributed to your customers' successful travel experience. Your tour planning staffs are credited for their excellent teamwork.
Response from Ritz ToursAug 16, 2024
Hey Hillary, Thank you for your kind words! We're glad our attention to detail and understanding of our customers' needs contributed to a great travel experience. We look forward to continuing to provide exceptional service in the future!
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lanway L.
Aug 1, 2024
Great experience
Made a family trip to China - Lillian did a great job organizing multiple stops, across many different cities for multiple generations of travelers. Jeffrey, our tour guide, was fantastic. Immense breadth of knowledge, friendly and very accommodating to my family’s needs. Ritz was helpful in every level of planning, from Visas to hotels and travel. They helped made this trip manageable and enjoyable.
Response from Ritz ToursAug 2, 2024
Hey Ianway, Thank you for your wonderful review! We're thrilled to hear that you and your family had an amazing trip to China with us. We take great pride in providing exceptional service, and we're so glad that Lillian and Jeffrey hit the mark for you. We look forward to seeing you again soon!
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Thomas Li-Ping T.
Jun 10, 2024
Ritz Tours' Eastern Europe, 2024
We had traveled with Ritz Tours for our trips to UAE/Dubai and Thailand (2/2023) and Brazil and Peru (8/2023) and many trips to various parts of China for the past several years. We enjoyed our trip to Eastern Europe coving six countries in May 2024. We are very please with our Tour Guide Mr. Wei Chen. Our original flight was delayed and cancelled eventually. We arrived at the destination about four hours late with delayed luggage. Our Tour Guide gave us instructions, text messages, and helped us join the whole group ASAP. That was much appreciated. He took excellent notes, gave us advance notices, and arranged our visits to different palaces and castles with great details and "precise" timing. Besides showing us three movies on the bus related to our trip, he also offered a brief review of the countries and cities, and told interesting stories with a great sense of humor. We have booked another trip to Turkey in the near future. Thanks! T&T
Response from Ritz ToursJun 14, 2024
Hey Thomas, Thank you for your continued support. We are thrilled to hear that each and every trip with us has been exceptional for you! We appreciate your acknowledgment of Wei's outstanding service; we are fortunate to have him on our team. We look forward to welcoming you to Turkey soon!
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Grace H.
May 27, 2024
Ritz Tours is a highly qualified travel agent and I have a lot of trust in them.
The itinerary is concise and straightforward, with no room for ambiguity. The tour guides are highly experienced.
Response from Ritz ToursJun 3, 2024
Hey Grace, We're pleased to hear that you found our itinerary clear and our tour guides highly experienced! We cannot wait to see you again!
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