Rite AidRite Aid Corporation is one of the nation's leading drugstore chains, combining its modern store base, strong brand name, modern distribution centers and superior pharmacy technology with a talented team of associates.
Rite Aid (riteaid.com) has 327 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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327 approved reviews, newest moderated first
LESLIE S.
I think it's outrageous to have people pulling thru the drive thru to do covid tests. What abt the rest of us that can't walk all the way to the back where ALL the big pharmacies put their departments? Then we get stuck in line bc some people don't read directions well? Why can't they pull into a nearby spot? When they're done they can walk it over. Just another way customers get walked on.
Leanne
Rite aid is mostly unremarkable. Selection is like any other store in the area. As for the service, the employees are often rude. One employee at the pharmacy was especially horrible. Very unprofessional. I am only giving one extra star because of the shelf stocker who actually helped me. I will not be coming back to rite aid. I would much rather go elsewhere.
James M.
I received my COVID vaccines from Rite Aid in Westlake, OH. They were great! The pharmacist and staff could not have been nicer, more efficient and professional. So I transferred my prescriptions to Rite Aid from CVS. I had used CVS for many years and they have gone downhill in the past few years. I'm sticking with Rite Aid.
Susan P.
I bought a mac fit watch from your ad. It lasted 14 days the plug in broke I really like the watch it worked great while charged but to charge it the band pulled apart it fit so tight it broke when we tried to get it apart. Sue Pollock
CW
Rite Aid will never get my business again. I have never experienced worse customer service. I ordered items online and they sent me the wrong order. Just to get an initial response took weeks. It's been ridiculous. The more I've contacted them, the worse their responses became, until they stopped responding at all. They made me feel as if I was the one inconveniencing them. I never did receive the correct order. An all-around awful experience.
Stephen J.
THEY SUCK THEY DON'T CARE ABOUT THE CUSTOMERS THEY JUST SEE $$$$ SCREW THESE SCUM BAGS TAKE YOUR SCRIPTS TO WALGREENS
Beth D.
Rite Aid in Lansford, PA was clean, super efficient and the pharmacist and staff were friendly and informed. I visited to make a purchase and receive a vaccine.
Skye
If I could give Rite Aid 0 stars, I would. I paid for my daughter's prescription 2 weeks ago, but they didn't have everything in stock, so I was told to come back today. Then, today they tried to charge me AGAIN for what I had already paid for. When I became upset, they had the nerve to lecture me on "being respectful" when it was THEM who were horrifically disrespectful. NEVER GO TO RITE AID. THEY CANNOT BE TRUSTED.