Rite AidReviews of riteaid.com

Still waiting on a walker that my daughter purchased on Dec. 24th.,emailed them about it. No response so if they don't refund she's calling the bank to get the money back. 😒

Doctor's office sent script in for my husband for his Parkinson's Disease, a medication, that he MUST have. Rite Aid claimed it didn't get the script. Was it faxed in or called in she asks us. Then Rite Aid tells me to not yell over the phone, who's yelling? If you don't believe their lies, you're told you are being rude to them. Then she blames technology, like who believes that excuse. She lied to us about getting the script because twice we called the doctor's office and twice, they said they sent it in once by phone call, then by fax. Then we get a computer call back from Rite Aid telling us that they don't carry the medication requested. So apparently they did get the script from the Doctor's office. I would drive 100 miles to another pharmacy than go to the Rite Aid in Morgantown, PA for anything. Liars. How does this company, this store, stay in business?

total incompetent in filling perscription

Worst experience with a business I have ever had...and on multiple occasions. The Freeland location on Whidbey is by far the worst place to do business. Long wait times, prescriptions not ready half of the time even after their phone system informs you that they are, and they never answer the phones. Staff is rude if you complain and just want to explain to you why it is not their fault. They will only direct you to their 1-800 number for any problem you might have. I wish there was an option to give negative star ratings.

Very rude customer service for online services. If I have a choice, I would never call or get items from them.

I purchased six light bulb lollies. All six of them were defective they were melted so we were unable to open them without them breaking. The children were very disappointed and I am definitely not satisfied with this product.

"Normal" is when you return an item to a company with their return label and your refund gets processed when they get the items back. Not Rite-Aid. They create a "case." The "case" takes 21 days from receipt of returned items. If you think it sounds like welfare, it does. I'm still waiting for my $44.97 plus tax. Translated: 1. I feel uneasy that maybe their "welfare" "caseworkers" may say I'm not elligible to receive my hard-earned money back. 2. If the $44.97 plus tax were in MY account, I would get interest on it. But Rite Aid is benefiting off thousands of people's interest for those 21 days. What's worse is, they once were a beautiful place to shop at. And if something ordered online needed to be returned, they made good. Now apostatized. It's a learning experience. Treat me like snotty little beasts with my money and I shop elsewhere. Simple as ABC.

I had anything but a pleasurable time at this Rite Aide! I must hand it to Kero back in the pharmacy at the Mukilteo Speedway Rite Aide in Mukilteo, WA, though! He was so incredibly patient I’d give him a 5 star review any day for handling everything my significant other “threw” at him, figuratively speaking NOT literally. 5 stars for this Rite Aid, 5 stars for the retail associate that was working tonight *I forget his name*, and 5 stars for the pharmacist Kero & another pharmacist working with Kero! Handled everything professionally and very friendly!