Jason C.
Great company = happy customers!
Ordering product is straightforward and easy on the website. Customer service is always quick to respond and helpful. The garden works phenomenally well and has already given me plenty of fresh herbs, fruits, and lettuce. I suppose my only criticism would be that product from the same order often ships seperately and arrives seperately, but I do understand why that's sometimes necessary. There are also fairly frequent out of stocks on the website. But in general, I am very happy being a Rise customer. My garden brings me a lot of joy.
Response from risegardens.comMar 1, 2023
Dear Jason - thank you for the review and we're happy you're finding success with your Rise Garden. Note, we agree with the frustration of having seeds ship separately. This had to do with a logistics provider that had many warehouses and shipped from all of them - even from a single order. As of March 2023, we have solved that problem, so you shouldn't have that happen anymore for you. Also note, we just launched a membership program that gives discounts on all seeds, nutrients and accessories and includes free shipping. It's a great way to save. Happy growing.


