Mykola D.
Support is top notch!
Support is top notch!
Response from risegardens.comJun 23, 2025
Hello Mykola, This is awesome to hear! So glad to hear our support team hit the mark for you. We're always here to help! Rise Gardens Team
Home indoor smart garden systems for growing your own food.
risegardens.com (risegardens.com) has 285 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Mykola D.
Support is top notch!
Response from risegardens.comJun 23, 2025
Hello Mykola, This is awesome to hear! So glad to hear our support team hit the mark for you. We're always here to help! Rise Gardens Team
Lisa S.
Just got my rise garden a few weeks ago. It was really easy to set up and I absolutely love it! It works great and the Rise staff have responded quickly to all my questions. Very happy!
Response from risegardens.comJun 23, 2025
Hello Lisa, That's fantastic to hear! We're so glad you're loving your new Rise Garden and that the setup was easy for you. It's also great to know that our team has been quick to answer all your questions. Happy growing! Rise Gardens Team
Ken S.
Thank you for all you do for me!
Response from risegardens.comJun 23, 2025
Hello Ken, Thanks for the shout-out! We appreciate you taking the time to leave a review. Our Team is always ready to help! Rise Gardens Team
Sybil B.
I love my personal Rise garden! Customer service has been amazing, and all of the products have been quality and have produced as advertised. I had a small issue with a missing item in my shipment and it was handled promptly and I’ll have my missing items shortly. Highly recommended.
Response from risegardens.comJun 23, 2025
Hello Sybil, This is wonderful to hear! We're so thrilled you're loving your personal Rise Garden and that it's producing as advertised. It's fantastic that our customer service team could promptly resolve the small issue with your shipment. We truly appreciate your high recommendation. Rise Gardens Team
Cynthia
I received a personal rise garden as a gift after my friend passed away. Everything was new in the box, but no receipt. The garden is so much fun and I enjoy it so much. Then the pump stopped working, so I ordered a new one. When I plugged it in the water light would still blink, so I contacted Rise Gardens to see what to do. They determined that I needed a new unit, but I didn't have proof of purchase. They sent me a new one regardless. I'm so happy. I love my water garden!
Response from risegardens.comApr 21, 2025
Hello Cynthia, Thank you for your wonderful review. We are so touched by the story of your garden and are incredibly happy it brings you so much enjoyment. We're glad our support team could help get everything working perfectly for you. Happy to hear you love your water garden! Best,
Mary B.
I have a family garden that has been working beautifully for over five years. After a routine cleaning, the lights indicating water level, automatic dimming and wifi status light didn't work. The Rise Support Team was in contact with me very quickly and stayed with me until the problem, a shorted-out control panel, had been addressed. They even ordered the part I needed for me. Thanks Mayra
Response from risegardens.comApr 21, 2025
Hello Mary, That's fantastic to hear! We're so glad your family garden is thriving and that our Support Team was able to quickly help you get those lights and the control panel sorted out. We'll be sure to pass on your thanks to her! Happy gardening!
BEN M.
Very easy to use, plenty of veggies for my wife.
Response from risegardens.comApr 21, 2025
Hello Ben, Glad to hear it's super easy to use and that your wife is happy with all the veggies! We love hearing that. Cheers!
Doug
There's so much thought put into this product. As a product manager at Google, I really appreciate the attention to detail and modular architecture and ease of use. And the best part is that this company readily stands behind the product. A water sensor on my into fell into water and died and they immediately sent me a new sensor for free. A rarity these days to experience real support
Response from risegardens.comApr 21, 2025
Hello Doug, Thank you for this awesome review, especially from a Google PM! We are happy to hear how much you appreciate the product design details and modularity. Really glad we could sort out that sensor issue quickly and show you that we stand behind our stuff.