risegardens.comReviews of risegardens.com

I would like to thank the customer service support for answering my questions about getting started with Rise Garden. You're very helpful. :)

Such a great company to work with. While things sometimes go out of stock or don't work the way they are supposed to--such as seeds that don't germinate for whatever reason, or a part that breaks over time--Rise is quick to respond to help requests and make offers for a fair resolution. Seriously, it's always a painless process to contact and follow up with them, and I feel like every purchase I have made with them has been well-worth the investment.

The customer service was phenomenal. My wife’s the user of the rise garden and we haven’t had any issues until the control panel went out. After troubleshooting, I promptly diagnosed the issue. Customer service rep sent a new one once I shared a receipt of purchase verifying the warranty was still valid. I appreciate customer service that stands by their product and doesn’t make you jump through a bunch of hoops to get what you need. We will continue to be customers because of this experience.

I love my three tier Rise garden. I had an issue with a tier not lighting. Customer Service figured out it was my controller and quickly sent me a replacement. Everything is working perfectly now. Lots of herbs growing and it’s so convenient to pick them fresh from inside while cooking.

LOVE my garden. It has been a steady source of tender greens, herbs, and joy for several years. In spring I especially enjoy getting seedlings started in trays of 12, to move outside to my raised beds when they're ready. When the power block failed, I was thrilled with how quickly I heard back from customer service (a real person!), and they assisted in getting a replacement very quickly. Rise Gardens continues to do things right.

The Rise customer service team has been amazing to work with. When my order arrived damaged, they were super accommodating and immediately made arrangements to replace the damaged parts. Really happy with the service.

Rapid response and problem solved

We loved watching our herbs, lettuce, tomatoes and peppers grow. We harvested so much from them and even extended their lives by transplanting into our outdoor gardens so that we could start more plants in the rise garden. The plants were easy to grow. The rise garden takes care of everything on its own with weekly water and nutrients added. So fun!