risegardens.comReviews of risegardens.com

Initial seeds did great, but subsequent seeds performed poorly. Slow growth, high failure rate and low maturity. I paid for an annual subscription, but only received a partial September shipment. Customer service replied to use whatever nutrients I have and if necessary that the plant will grow in just water. If that's so, why bother buying more nutrients? Obviously their advice is faulty. Not sure if I will receive my December shipment. They seem to be more intent on selling new gardens than supporting their current customers. I have cancelled my subscription/account and will look to other hydroponic nutrient suppliers to try to continue my garden.

We still haven't received the Galaxy peppers we ordered in September. I appreciate that the strawberries were sent separately at my request 2 months ago, but it's been 3 months waiting on the rest of our order. 😔

disappointing experience to say the least. never got the shipment update and it almost felt like that they forgot my order and their pricing is not really suitable for the buyers considering the values they offering.

I ordered a Rise Garden 3 and I have had great success with the initial shipment of seeds and supplies. However, my order from 20 days ago for more seeds - so I can take full advantage of the space the 3 tier garden provides - has not been fulfilled. Nor has the subsequent order from 2 weeks ago been fufilled. There is no communication. With poor delivery and order fulfillment, I can not recommend the system.

Nutrient bags opened during shipment of the initial order and the replacement.

I purchased a Rise Garden earlier this year, and have had nothing but problems with it. Among these: 1) The setup is difficult. The smartest builder I know couldn't put the Garden together in less than three hours. 2) The plant food and materials are EXPENSIVE.I spent over $2,500 on a three level Garden, supplies and seeds, only to produce some tomatoes, lettuce and one tiny cauliflower/turnip four months later. The other veggies would not grow because I was told there wasn't enough space for them. Which brings me to the next point.... 3) The company states that you can grow 16 plants on each level, expandable up to a 108 plants total. This is an outright lie. If all you grow is oregano or lettuce, you might get 16 plants on all three levels. But if you want to grow veggies or fruit, you might as well cut that number down to eight or fewer plants per row, AND JUST 2-3 OF THE DOUBLE SHADE PLANTS ON THE BOTTOM ROW. NO MORE. They do not fit. So that's MOST veggies! The company says to leave a space between bigger plants, but they really need several spaces at least. 4) My plants have been growing tall and fast, but not producing any fruit after 4 months (only the tomato plant and cauliflower/turnips). I have to cut them back every 3 days and give them a gallon of water every other day (so I don't fail to prune, though they said only prune monthly) because the grow fast and into the lights. I was told I was giving them too much food, and then not enough. The App is NOT accurate BTW, it says to harvest when plants are not ready, and does not change the food requirement based on water added. 5) It takes forever to get your concerns resolved. I am a medical writer and the last thing I want to do after writing all day is write an email or chat! What happened to good old fashioned phone service? 6) I have done everything right, invested a lot of time into this Garden, and followed all of the customer service recommendations only to have marginal yields on most of the plants, if at all (except tomatoes which are growing and overpowering every other plant, despite pruning). It has been one very expensive experiment that has failed. Oh and... 7) THERE IS NO INSTRUCTION MANUAL ON HOW TO GROW PLANTS. You have to find the info in the Q and A section on the website, print it out, then ask questions. Still, this is a great concept, but Rise Gardens, you need to do much better. This Garden is too much money for what you get in the end and does not yield the advertised results.

The products are too expenive

Approx 1/2 of the seed pods I get from riser don’t germinate, I’ve learned to use the rise system with my own seeds. The effort you have to go through to “prove” they didn’t germinate in order to get credited isn’t worth the effort.