risegardens.comReviews of risegardens.com

Months have gone by without any orders filled. Tired of waiting for product. Buying my own supplies elsewhere.

I would give less than 1 star if I could. I have been waiting for 10 months for my order. I have been given excuse after excuse and been told more than once it will ship soon. If this company isn't a scam, it is incredibly poorly run. Now trying to fight to get a refund.

My orders have not been fully filled for the last year. Support keeps telling me that they will be filled soon, but it never happens. No refunds either. Very disappointed.

Ordered in March, processed in July, delivered at end of september....no apologies, no extra items for the wait...terrible...have to go through 3rd party for everything now.

I have been inquiring about an order I placed in 08/2026 for some seed pods. I still have not received them as of today 09/25/2026. I have been in a complaint loop for several days, they keep asking for my issue and order #. I have provided this many many times and the brilliant AI computer is not capable of seeing the previous messages so keeps asking for my issue. My main issue is dealing with AI. I feel any company that uses AI for their customer services is the doing most incompetent thing.

Waiting over a month for a seed order that was charged to my card upon ordering and not shipping. Something is wrong at Rise Gardens - they used to be punctual and high quality. Looking at how common my experience is, I'm thinking they should be investigated for fraud.

I prepaid for the membership and have not received any of my items since April, it is now September. No one responds to emails. Their fulfillment of orders has always been horrendous but I usually at least can get ahold of someone in customer service. Now it is a ghost town and I am out at least $185 worth of products that I prepaid for.

If I could possibly give Rise Garden a negative-star rating, I would do so! My Rise Garden pre-order was placed in November, 2025. As of September, 2026, I have received only continuing promises with NONE fulfilled. I finally accepted their offer of a replacement Rise Garden 3 in August, 2026. So far, this rating request is the ONLY thing I have received. This would have been my second Rise garden. They have been continually out of parts and supplies for that one. I recommended AVOIDING Rise Gardens completely! Customer service seems AI generated, filled with promises, but useless in performance.