RIFRUFReviews of rifrufqueens.com

TLDR - unreliable company who took my money and never delivered my order after a MONTH or replied to my email requesting a refund. I placed an order for the Apollo sneakers on 01/03/2024, which were shown as in stock. I paid $25 for two day shipping to get my shoes in time for a snow storm but my shoes have still not arrived a month later. The company was slow to give any updates on the delay (first update came eight days after I placed my order), and they claimed I bought a pre-order item, which wasn’t the case when I made my order. They said my order would finally ship the last week of January. It wasn’t until the end of January that I heard anything else about the delay. At that point, they were celebrating the fact that their back order of shoes had finally arrived from Asia and cleared the port in California to arrive at their warehouse there. But they didn’t give a single update on when my order would ship OR get delivered. Nor did they reply to my questions or respect my right to cancel my order. So here I am towards the end of winter where I live with no dog shoes and RifRuf has stolen my money and kept it. To make this story even more ridic, they’ve sent me eight different promo emails trying to get me to buy from them. In the words of Cher Horowitz, “as if”. I like supporting local, independent businesses, but I wish I’d passed on RifRuf.