Riding‘times Reviews | Read Customer Reviews of ridingtimes.com

Riding‘timesReviews of ridingtimes.com

3.951 reviews
Bicycles
Distribution Center: Ontario, CA, 91761, Ontario, California

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Riding‘times

About Riding‘times

Riding'times is an electric bike brand focused on making everyday riding, commuting, and outdoor exploration more accessible and enjoyable.We design and offer a range of electric bikes for different riding needs, including daily commuting, weekend trips, recreational riding, and longer outdoor journeys. Our product lineup includes models built for comfort, performance, versatility, and different road conditions, along with compatible e-bike accessories and replacement parts.At Riding'times, we believe a good electric bike should be practical, reliable, and easy to enjoy in real life. From selecting the right model to assembly, maintenance, troubleshooting, and after-sales support, our team works to provide customers with clear information and responsive service throughout their ownership experience.Customers can shop directly through the official Riding'times website, where they can find detailed product specifications, riding guides, support resources, warranty information, replacement parts, and current offers.We also continue to improve our products and service based on feedback from riders. Customer reviews help us understand real-world riding experiences, identify areas that need improvement, and provide better support for future customers.Whether you are looking for an electric bike for commuting, weekend adventures, outdoor recreation, or simply a more convenient way to get around, Riding'times aims to provide practical e-bike options and dependable customer support.For product information, warranty details, support, and the latest Riding'times electric bikes, please visit our official website.

Riding‘times (ridingtimes.com) has 51 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ridingtimes.com
Website: ridingtimes.com
Category: Bicycles
Location: Ontario, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Riding‘times reviews

51 approved reviews, newest moderated first

Lucas R.
Oct 22, 2026
Otima empresa e adorei o modelo GT73…
Otima empresa e adorei o modelo GT73 Pro.
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Garrick U.
Oct 17, 2026
Riding Times is not doing good business…
Riding Times is not doing good business with me, they are trying to charge me a 50% restock fee for returning an ebike within the 30-day return policy it has on the website. Not only that, they aren't honoring they're return policy of a 20% restock fee. I will NEVER be doing business with Ridingtimes ever again because of this issue.
Response from Riding‘timesOct 19, 2026
Hi Garrick, We're sorry to hear about your disappointment and would like to clarify the situation regarding your GT73 Pro return (Order #12873). We do offer a 30-day return policy. However, returns of bikes that have been opened, assembled, and used are subject to applicable return shipping and restocking fees, as outlined in our return policy. We also explained that all returns must be authorized by our support team before shipment, as we need to provide the correct return address and instructions. Unfortunately, you chose to ship the bike back to the original shipping address without waiting for return authorization. This may complicate the warehouse receiving process and delay the refund. We understand your concerns regarding the restocking fee and are happy to review the applicable policy and charges with you. We are not refusing to assist with your return. We simply need to follow the proper return procedures to ensure that the bike is received, inspected, and processed correctly. Please continue communicating with our support team at [email protected] so we can work toward a resolution. Best regards, Riding'times Customer Support Team
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Cindy S.
Oct 17, 2026
Excellent and fast checkout
Excellent and fast checkout
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Harry H.
Oct 13, 2026
I had an amazing experience with riding…
I had an amazing experience with riding times! The customer service team is incredibly friendly, very fast to respond, and went above and beyond to be helpful. everything arrived very well packaged and protected and on time. the bike that i ordered was the GT73 pro and the build quality is amazing one of my favourite things on the bike is the wonderful speedometer/display it gives the bike a very premium feel. so overall i would highly recommend the GT73 pro for any level of rider. amazing product and amazing product.
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Johnnie D.
Oct 12, 2026
Delivery was a little long but parts…
Delivery was a little long but parts were good and I'm back on my bike ride. Thank you
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Broadmoor
Oct 6, 2026
I cannot track my packages
I cannot track my packages
Response from Riding‘timesOct 19, 2026
Hi, We're sorry to hear that you're having trouble tracking your packages. We understand how frustrating it can be when you can't see the delivery status of your order. You can track your shipment through our official tracking page: https://www.ridingtimes.com/apps/17TRACK If you're still unable to view the tracking information, please contact us at [email protected] with your order number. Our support team will be happy to check the shipment status and provide you with the latest tracking information. We apologize for the inconvenience and appreciate your patience and understanding. Best regards, Riding'times Customer Support Team
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Timothy H.
Oct 6, 2026
Good service
Good service, Kept me up to date on progress of shipping.
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Jennifer
Sep 30, 2026
I absolutely love this bike
I absolutely love this bike, and my son loves it too! I bought it for him as a birthday gift, and he’s obsessed with it. The performance is excellent. I’ve been riding it for 8 months now, and it’s been super, super smooth—no issues at all. One time I lost the key, and customer service helped me sort it out really quickly. Highly recommend!
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