RideNow PowersportsReviews of ridenow.com

DO NOT GET SCAMMED WITH WESTERN SERVICE PRIORITY MAINTENANCE PLAN which they will try to push on you at Ridenow! Very Pushy, nervous environment … do not recommend!

77 days after purchase I am still unable to ride my motorcycle because they never provided the title paper to register it in my name. The bike was delivered to me pretty filthy, but I let it slide because I was excited to go ride. It takes on average 3 to 4 days to get a response just to be told nothing. I will never purchase anything from this dealer network again. Ridenow of Kansas City-Olathe

I initially believed Ride Now was a good company, however after getting my shift gear lever and foot brake replaced by them, my bike started making a high-pitched sound. I figured it was something just fresh from the change and rode off. While driving in 5th gear my Honda Shadow started losing power and eventually shutdown. I got it started again and drove it home thinking it was an anomaly. I drove it again a couple days later and the same sound and shutting down of the bike happened. I called the service department and they said that if it was a result of their work they would fix it free of charge but if not I would have to pay a $100 diagnostic fee and then of course pay for the repair. I have never had such an issue with my bike and then they do a repair and all of a sudden the bike is breaking down on me. I already paid them $700 in repairs. Sounds like a honeypot for taking advantage of riders. What a disappointment. I said I would speak with management and was told it would be the same response and I said I would take it up to corporate and I was told that this is how corporate has them handle these things. What a disgrace and such terrible policies and a terrible company. I will never go to them again and I will tell other riders the same. God bless

Once again half of my service was complete. I brought in my 2023 tidewater 2700 Carolina bay for its 100 hour service. Trailer needed service and trolling motor warranty service from where dealer mounted. Clay and James also stated they would wash the boat after I offered to do it myself. Go to pick up boat nothing is done to trolling motor. Have to pay an outside source 500$ to clean boat and my trailer bunks are not even touched. I go to take the boat out and the trolling motor plug almost catches on fire with my kids on the boat. This will be the third time they have had to change wiring they have done or a plug issues. As well I fixed my own trailer and now they have to have the boat back because they did not reset anything after the 100 hour service. They have caused interior gel coat issues due to not having any covering on floor or sides of boat while using tools and causing multiple issues with boat. All this dealer cares about is what your spending money on and nothing about what they said they would do. To add to this I have been waiting since September for the dealer to approve gel coat work as well and had to go and take my own time to get multiple estimates for this dealer. Still nothing done. I have given this dealer multiple chances to stand by their word and make it right which it seems they will never do.

We went to Ride Now in Ocala FL after having many conversations with the salesgirl Haley with what they had available. We decided on 2 different used side by sides but had our heart set on the one Kawaski KRX. Sat down did some numbers, by the way check their math FYI. Agreed to have them check for financing. Being a Saturday, they couldn't really get us a good approval so they said they would have to wait until Monday, we agreed. I specifically asked Haley if they will hold the KRX until we get the approval. She of course, no problem. My husband continued to discuss this SXS with Haley throughout the weekend and again asked if it will be held. She said "well usually you need to put money down but it is ok I have a sold ticket on it for you" My husband said if you need a down payment I can give you one, she said nope it is all set. We both called on Monday, offered a bigger down payment to secure the financing and so on. Still couldn't get an answer. After further pressing my husband was told "Oh Dave sold that 10 minutes after you left on Saturday". When were they going to tell us??? No actual balls from anyone to call us and give us an answer or explanation. Of course, Dave sold it because he was out there drooling over that SXS after my husband pointed out all the extras and mods the thing had that the salespeople were clueless about. Dave probable bought it himself because he bragged how he was a "Kawaski fan" to us at the table. So, they were working numbers on the Ranger because they screwed us out of the KRX. We didn't want the ranger, they didn't want to lose a sale! Well guess what you're a bunch of dumbasses. You not only lost a $17000 sale, but you actually lost a $30000 sale because on Tuesday we bought a brand-new General from Loves in Hommassa FL, by the way very knowledgeable and great to work with. And guess what they had no issue financing my husband and had an approval in less that 20 minutes!! So, thanks for nothing!!

100% USELESS! I asked for the final price of a ski 3 times and NEVER got a reply other than please call us or fill out this form... I will NEVER do b business here. Stay away and go elsewhere!

Wow make sure you look at you contract before you sign .. bought a Suzuki Strom 800 sticker price on bike $9300 . Was charged 11477.63 on contract . Plus was out of state and still charged sales tax . Ripped me off about 2500 dollars total.. just look at all the reviews . They will take what they can .

I bought a new seadoo fishpro trophy march 2024, missing the back rest and all live well equipment. They said no problem we will get that ordered and call when it comes in. They never ordered any of it. I gave them 3 weeks to contact me. I had to call them several times now and they still haven't ordered the parts that are standard on this model. I have been on "hold " for them to check with manager for 43 minutes right now april 16, 2024... still waiting.....I haven't received my license plate or numbers for it either. I also bought a used fishpro from them at the same time. I have not got to use either one yet. The used one didn't have any of the standard equipment for it either as pictured in their ad. They screwed me every which way they could. I only wish I would have read these reviews first. I don't know how they are still in business but I bet they don't have any return business! I definitely would not recommend this dealership for anything. I had friends wanting the model I got but they will go somewhere else now, they saw how my experience went and still going..... I bought the extended warranty and service plan too, I really hate to see how they take care of that! I wish I could return everything and go somewhere else.....I'm 67 years old and worst dealership I've ever come across in all these years.