Michael A.
This band of Bandits are illegally…
This band of Bandits are illegally charging people for items not requested and are only concerned with down payment and monthly payments. I have spent a career legally representing Auto Dealerships among other companies. But in the last 40 years I have never once encountered these type of under handed and lying people I met at RideNow in Jacksonville, FL on Blanding Blvd anywhere in the country. I have never purchased any ATV, Motorcycle, or Seacraft before so I did my research online. I was looking for a 2022 Honda ADV150 Scooter. It was listed on every website from Honda as a suggested retail price of $4199.00 plus taxes, dealer prep, and destination. So I did more research and found most MotorSports Companies charge on an average $1295.00 Dealer Prep, and Destination Charge is $495.00 add taxes and tag you are at $6100.00. I added a back trunk which with all the parts and labor cost $522.00. So that is $6600.00 total. So I knew what to expect. I have never driven one so when I arrived I asked to at least test drive it around the parking lot. But was told by the Salesperson they don’t allow test rides anywhere unless I sign all the paperwork to buy it first. Then if I did not like it they would tear up the paperwork. Well that statement and actions of making people sign all the legal documentations that constitutes a sale before even testing it out, are multiple violations of the Truth and Lending Law before we even talk price. We all know once you sign legal paperwork you own whatever you signed up for legally. So the Dealership nor any representative of the dealership can say, “Sign all your legal paperwork first and we will tear it up if you don’t like the item you purchased.” Because this places any lender they use to finance you in a horrible legal situation where they lose most of the time. But even with them asking this from me I decided to sit down to at least see a price. Not once did anyone at that dealership show me what I was paying them for the 2022 Honda ADV150, it was all about down payment and monthly payments (I had enough cash to pay cash for it but they never once asked me). I left that day with them asking me to put down $1800.00 (which they said the lender required and I have perfect credit and my car loan is at 0%) and 189-200 a month for 60 months. So I left and went home. When I got back home I called 14 different PowerSports Dealerships in or around Jacksonville and Orlando. The least I could buy a 2022 Honda ADV150 like I wanted it was for OTD (Out the Door with everything included) was $6100.00 at Cycles of Jacksonville. How does anyone get away with charging $2000 more than the MSRP especially on such a cheaply priced model because Honda wanted to have an entry level scooter. But since everyone was $6100 or higher (highest price I was quoted was $7100.00 in Orlando). So I called back into RideNow to talk to the Salesperson and asked for an OTD price. He said he was busy but said come back into the store and his manager would tell me or he would call me back soon. But he never returned my call. I called into PowerSports the next day and talked to some guy named George that stated for privacy reasons he could not quote prices, monthly payment, down payment or interest rate over the phone. Unfortunately for George that only works to keep peoples privacy secure if the customer has never been in the actual store and it only concerns interest rates and payments, not OTD prices which anyone should be able to get. I did from 14 other places without even going to their Dealership. Also because of Covid-19 the privacy act George referred to was amended to exclude FaceTime, Zoom, Skype or any other product that allows you to actually see the customer that had actually been at your store. This way you can quote payments, interest rates, and the like. But after telling George this he kept talking over me stating the same privacy laws. I then asked him if he road the short bus to school because I knew the laws better than he did and all I wanted was a price to buy a product from them. He said “ I did ride the short bus to school, do you have something against mentally challenged people?” In which I said, “In daily life certainly I do not but when you are dealing with someone’s money and valuable information that can be stolen, I would not want a mentally challenged person to handle this. “ So I asked for another manager. The next day another person called me, and for 15 minutes refused to give me an OTD Price. When I told him that was not moral nor legal, he said okay your OTD Price is $9145.00 before financing! Yeah you heard me right the MSRP of $4199.00 and my $522.00 worth of accessories had over doubled in price!!!!! When I asked for a break down of numbers he refused to tell me. Well yesterday I bought the New 2022 Honda ADV150 for MSRP period plus tax and tag. STAY AWAY FROM RideNow at all cost!